> Markdown version of [/jobs/ext/1940571-lead-technical-support-engineer-ai-driven-incident-leader](https://www.wearedevelopers.com/jobs/ext/1940571-lead-technical-support-engineer-ai-driven-incident-leader). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Technical Support Engineer - Ai-Driven Incident Leader - **Company:** Ingram Micro - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing - **Published:** August 5, 2026 - **Apply:** https://www.buscojobs.com.es/lead-technical-support-engineer-ai-driven-incident-leader-en-madrid-ID-365541748 ## About the Role The ideal candidate will have over 7 years of experience, strong expertise in cloud technologies, and a proven track record in leadership and operational improvements. Opportunities for personal growth and innovation in technical support are also key aspects of this role. #J-*****-Ljbffr ## Description Ingram Micro in Barcelona is seeking an experienced Lead Technical Support Engineer to be the senior technical leader within the support organization.This role emphasizes technical leadership, mentoring, and operational ownership, ensuring effective collaboration with Product and Engineering teams.The ideal candidate will have over 7 years of experience, strong expertise in cloud technologies, and a proven track record in leadership and operational improvements.Opportunities for personal growth and innovation in technical support are also key aspects of this role.#J-*****-Ljbffr ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Architecting the Future: Leveraging AI, Cloud, and Data for Business Success](https://www.wearedevelopers.com/videos/1096-architecting-the-future-leveraging-ai-cloud-and-data-for-business-success) - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)