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# SAP Service Delivery Manager - UK - £100K-£120K OTE

- **Company:** Kes Eu
- **Location:** Chelmsford, UK
- **Contract:** Permanent contract
- **Skills:** SAP (Applications), SAP CS
- **Published:** August 6, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/42825592/

## About the Role

Owning contractual SLAs, operational KPIs, delivery costs, capacity and service performance.Leading, coaching and developing remote team members while building a collaborative, high-performing culture.Driving continuous improvement across ITIL processes, operating procedures and knowledge management.Resolving technical, operational and process issues quickly, working closely with internal teams and customers.
With SAP, SDM, leadership & ITIL skills, all applicants will be well presented, personable and dynamic. You must have achieved a stable and progressive permanent career. Possessing a valid UK or EU passport, you will have excellent references, C2 English & exceptional people skills.



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