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# IT-Support

- **Company:** DIS AG
- **Location:** Mannheim, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Office Suite, Information Technology, Operational Systems
- **Published:** August 6, 2026
- **Apply:** https://www.adzuna.de/details/5829150425

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker/in, IT-Systemelektroniker/in) oder vergleichbare Qualifikation

Erfahrung im IT-Support oder technischen Kundendienst
Gute Kenntnisse in Windows-Betriebssystemen sowie gängigen Office-Anwendungen
Hohe Problemlösungskompetenz und serviceorientiertes Denken
Teamfähigkeit und Kommunikationsstärke
Gute Deutsch- und Englischkenntnisse in Wort und Schrift

## Description

* Annahme und Bearbeitung von IT-Störungen (1st- und 2nd-Level-Support)

Installation, Konfiguration und Wartung von Hard- und Software
Support bei technischen Anfragen zu Netzwerken, Druckern und Betriebssystemen
Dokumentation von Lösungen und Pflege der Wissensdatenbank
Unterstützung bei der Schulung und Beratung der Anwender
Mitarbeit an IT-Projekten zur stetigen Verbesserung der internen IT-Infrastruktur


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