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# IT Help Desk Technician

- **Company:** GUNNISON COUNTY
- **Location:** Gunnison, CO, United States
- **Salary:** $56,534.0 - $64,355.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Desktop Computing, Microsoft Office, Office365, Tablet Computers, Information Technology
- **Published:** August 6, 2026
- **Apply:** https://www.ultimatejobs.com/jobs/582491523/apply

## About the Role

* Must possess a valid Colorado driver's license.
 * Must complete ICS 100 and ICS 700 within the first year of employment (County provided).
 * Must pass CBI background check (County provided).
 * CJIS (Criminal Justice Information Services) training and certification (County provided).
 * SIDA (Security Identification Display Area) training and certification (County provided).

Qualifications/Education

 * Associate Degree from an accredited school in Computer Science (or related field), or a combination of education, certifications, and experience that County Management deems appropriate.
 * Experience supporting Microsoft Windows desktops, Microsoft Office suite, Microsoft Active Directory, and M365.
 * Experience supporting telephones, printers, cameras, microphones, cell phones, and tablets.
 * Strong organizational and interpersonal skills, including the ability to communicate in English, orally and in writing.
 * Customer service oriented, patient, and friendly.
 * Able to work under deadlines with interruptions, manage multiple tasks simultaneously, and work productively under minimal supervision.
 * Able to be on-call (in coordination with other IT staff) for emergencies and unusual events.
 * Ability to work independently with access to confidential information used to develop and support managerial positions.

## Description

Position is first point of contact for customers needing assistance with computers, phones, and peripherals.


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