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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Program Manager - **Company:** Maxor National Pharmacy Services, LLC - **Location:** Plano, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Agile Methodology, Software Applications, Microsoft Office, Microsoft Visio, Microsoft PowerPoint, Software Requirements Analysis, Data Streaming, UML, Website Wireframe, Test Scripts, Information Technology - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=65baaadde3282554 ## About the Role Do you have experience in Stakeholder management?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Information Systems, Computer Science Business Management, or similar discipline from an accredited college or university., * 4-7 years directly related to the duties and responsibilities of the position. * 5+ years developing Detailed Reports / Presentations / Requirements. * 5+ years developing IT Data Models, desired. * 5+ years developing Use Case & Test scenarios, desired. * Experience with Agile Development Methodologies, desired. Knowledge, Skills, and Abilities: * Excellent written communication skills to deliver technical specifications. * Excellent verbal communication skills to interview and gather requirement from business personnel. * Knowledge and Ability to develop using a variety of IT models (UML / Architecture / Data Flow / Application Flow). * Fundamental analytical and conceptual thinking skills in order to understand how business works * Ability to influence stakeholders and work closely with them to determine acceptable solutions. * Experience creating detailed reports and giving presentations. * Competency in Microsoft Office Suite including Word, Excel, PowerPoint, Visio. * Strong experience in user testing and project management. * A Track Record of following through on commitments. * Excellent planning, organizational, and time management skills. * Experience leading, developing and participating in top performing teams * A history of leading and supporting successful projects. * Experience with Agile Development Methodologies. * Change-Oriented Thinking. * Adaptability and Flexibility. * Progress over Perfection. * Collaborative Mindset. * Manages Self. * Embraces Modeling and Prototyping ## Description Maxor is seeking an IT Program Manager to join our dynamic and growing company. The Program Manager Serves are primary point of contact/owner/subject matter expert for various IT systems and applications. Researches, analyzes, and designs system applications to meet the needs of an organization and integrate with existing and future systems. Consults with users to identify current operating procedures, problems, and requirements. Designs models and develops materials used for analysis and solution development including process maps and diagrams. Develops documentation and other aids for users to assist with installation, maintenance and operating procedures. May create coding and logic specifications for developers. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project, * Researches, analyzes, and designs system applications to meet the needs of an organization and integrate with existing and future systems. * Consults with users to identify current operating procedures, problems, and requirements. * Designs models and develops materials used for analysis and solution development including process maps and diagrams. * Develops documentation and other aids for users to assist with installation, maintenance and operating procedures. * May create coding and logic specifications for developers. * Work is generally independent and collaborative in nature. * Contributes to moderately complex aspects of a project. * Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. * Act as a liaison between departmental end-users and IT in the analysis, design, configuration, testing and maintenance of systems in support of business processes. * Analyze the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensure the system design fits the needs of the users. * Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training. * Develop visually appealing / accurate wireframes and application mock-up's * Identify opportunities for improving business processes and functions. * Plan, organize and conducts business process improvement projects. * Assist in the preparation of proposals to develop new systems and/or operational changes. * Participates in user acceptance testing and testing of new system functionality and releases. * Provide end-user support at all levels. * Liaise with vendors and other IT personnel for problem resolution. * Collaborate with the business in gathering requirements and develop functional documentation to address business needs. * Collaborate, identify and document current state and future state business processes and workflows. * Develop organizational, business, application and functional process knowledge. Understand various functions end to end to identify process gaps, inefficiencies and areas for improvement. * Work with cross functional teams and internal users to resolve issues. * Lead though influence to get work done across programs, business units and company-wide initiatives * Work cross-functionally to solve problems and recommend changes to technology solutions and/or business processes. * Collaborate with the demand management team and other external departments to lead the assessment and selection of technology solutions and vendors, including the documentation and management of proposal requests. * Understand project objectives and benefits, documents the business case and project charter, including scope, resources and initial budget. Share technical and administrative knowledge to others. * Drive project success via formal requirements definition, solution design facilitation, and work with business and technical teams to build detailed test scripts. * Lead and manage testing on projects, including functional, integration and user acceptance testing. * Leverage several project management methodologies to ensure predictable project success. * Lead small projects and/or system enhancements. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Are Classical Automation Frameworks Dead? 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