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# IT-Techniker im Onsite Support in Hamburg

- **Company:** Akkodis Germany GmbH
- **Location:** Hamburg, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office
- **Published:** August 6, 2026
- **Apply:** https://www.careerjet.de/jobad/de652475ea633e7cd4fc0aa80906f4e229

## About the Role

* Freude am selbstständigen Arbeiten
 * Erfahrungen im 1st und 2nd Level Support vorteilhaft
 * Grundkenntnisse in Windows- und Office Umgebungen
 * Erfahrungen im Remote Support wären wünschenswert
 * Fortgeschrittene Kenntnisse in Bezug auf Standard-Hardware
 * Erfahrung im Telefon-Support und im Umgang mit Ticketsystemen ist vorteilhaft
 * Kommunikations- und Teamfähigkeit
 * Gute Deutschkenntnisse in Wort und Schrift

## Description

* Aufnahme und Bearbeitung von Kundenanfragen per Telefon, Mail oder an unserem Kundentresen
 * Aufbau und Abbau von Hardware-Komponenten
 * Durchführung von Umzügen
 * Pflege der Asset-Daten
 * Weiterleitung von Störungen an nachgelagerte Einheiten


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