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# IT Helpdesk

- **Company:** DIS AG
- **Location:** Heidelberg, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Antivirus Softwares, Software Applications, Information Technology
- **Published:** August 6, 2026
- **Apply:** https://www.adzuna.de/details/5829150433

## About the Role

* Abgeschlossene Ausbildung oder Studium im Bereich Informatik, Informationstechnologie oder vergleichbare Qualifikation

Erfahrung mit der Installation und Konfiguration von Softwareanwendungen
Starke Kommunikationsfähigkeiten und die Fähigkeit, komplexe technische Begriffe verständlich zu erklären- Verständnis für Zugriffsrechte und Erfahrung im Passwort-Management

## Description

* Sicherheitsmaßnahmen und Virenschutz

Behebung von Störungen in Bezug auf Software, Hardware und Netzwerke
Dokumentation und Erfassung von Support-Anfragen
Installation und Konfiguration von Softwareanwendungen
Anwenderbetreuung und Lösung von Anwenderproblemen


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