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# IT-Supporter

- **Company:** DIS AG
- **Location:** Mannheim, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Systems Integration
- **Published:** August 6, 2026
- **Apply:** https://www.adzuna.de/details/5829150435

## About the Role

* Ausbildung als Fachinformatiker Systemintegration (m/w/d) oder eine vergleichbare Ausbildung

Erfahrung im Umgang mit einem Helpdesk-System
Erfahrungen mit Windows Serversystemen / Active Directory sind von Vorteil
Selbstständige, lösungsorientierte Arbeitsweise, analytisches Denken sowie Teamgeist und gute kommunikative Fähigkeiten

## Description

* Aufbau / Installation und Wartung / Update des technischen Arbeitsplatzequipments (Hard- und Software)

Bearbeitung von Serviceanfragen, z. B. bei Eintritt bzw. Austritt von Mitarbeitenden oder der Beschaffung von Equipment und Software (service request management)
Pflege der Nutzerkonten und Zugriffsberechtigungen auf Clientseite
Monitoring der Systeme und Komponenten zur Sicherstellung eines reibungslosen Betriebsablaufs
Client Support durch Annahme von Störungsmeldungen und weitergehende Analyse von Fehlersituationen (incident & problem management)


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