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# IT-Support Koordinator

- **Company:** DIS AG
- **Location:** Saarlouis, Germany (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Network Architecture, Information Technology, Operational Systems, User Accounts
- **Published:** August 6, 2026
- **Apply:** https://www.adzuna.de/details/5829150407

## About the Role

* Erfolgreich abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation

Mindestens 2 Jahre Erfahrung im IT-Support
Fundierte Kenntnisse in Betriebssystemen (Windows, macOS) und Netzwerken
Erfahrung im Umgang mit Ticketsystemen und Remote-Support-Tools
Analytisches Denken und Problemlösungskompetenz

## Description

* Erfassung und Priorisierung von Anfragen im Ticketsystem

Verwaltung von Benutzerkonten und Berechtigungen
Betreuung von Hardware, Software und Netzwerkinfrastruktur
Remote-Diagnose und -Lösung von IT-Problemen
IT-Support für Mitarbeiter bei technischen Problemen


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