> Markdown version of [/jobs/ext/1947638-it-support-2nd-und-3rd-level-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/1947638-it-support-2nd-und-3rd-level-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Support 2nd und 3rd Level / IT Support Engineer

- **Company:** DIS AG
- **Location:** Saarbrücken, Germany (Remote available)
- **Salary:** €50,000.0 - €59,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Linux, Information Technology, Operational Systems
- **Published:** August 6, 2026
- **Apply:** https://www.adzuna.de/details/5829150462

## About the Role

* Abgeschlossenes Studium oder Ausbildung in Informatik oder vergleichbare Berufserfahrung

Kenntnisse in Betriebssystemen (Windows, Linux)
Erfahrung in der Administration von Betriebssystemen
Kenntnisse in Netzwerktechnologien und -protokollen

## Description

* Bearbeitung komplexer IT-Support-Anfragen im 2nd und 3rd Level

Analyse und Lösung technischer Probleme
Zusammenarbeit mit 1st-Level-Support und anderen Abteilungen
Dokumentation und Erstellung von Trouble-Tickets
Technische Beratung der Kunden


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