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# CMS Knowledge Manager (Systems Administrator 3)

- **Company:** Hii's Mission Technologies
- **Location:** Ramstein-Miesenbach, Germany
- **Experience:** Experienced
- **Salary:** €92,175.0 - €115,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Big Data, Software Documentation, Collaborative Software, Databases, Data Systems, File Systems, Systems Analysis, Knowledge Management, Apache Maven, Microsoft Software, Network Administration, Network Protocols, Productivity Software, Power BI, Software Tools, Microsoft SharePoint, System Software, Microsoft Power Automate, SC Clearance, Computer Equipment, Information Technology, Cyber Warfare, Powerapps, User Accounts
- **Published:** August 6, 2026
- **Apply:** https://dejobs.org/x/x/19F7E3D4F22F42BC9FAAE9F71B6CB0A9/job/

## About the Role

easily found on SharePoint or management portals. + Possess and apply comprehensive knowledge for applicable systems and environments (e.g., SharePoint, Microsoft Power Platform, MAVEN, Microsoft Teams, Copilot). + Manage a KM system that allows for the storage, retrieval, and sharing of information and knowledge; allocate mass storage space as needed. + Provide user support services for training materials and events and educate staff on use of the knowledge management system and strategies, new tools, and/or new technologies. + Create and deliver training materials and sessions for KM and KM IT applications to support stakeholder initiatives. + Conduct interviews with diverse stakeholders, de-conflict personalities, and distill complex program details into simple, essential process steps for a non-expert audience. + Possess and leverage extensive experience in supporting the development of strategic documents, implementation plans and guidelines, memorandums,
reports, and other information that may be presented to senior leaders. + Additional duties as assigned or required. What We Are Looking For + 6 years relevant experience with Bachelors in related field; 4 years relevant experience with Masters in related field; or High School Diploma or equivalent and 10 years relevant experience. + Experience with records management principles to assist in structuring and organizing information logically within the new process framework. + Demonstrated ability to interview diverse stakeholders, de-conflict personalities, and distill complex program details into simple, essential process steps for a non-expert audience. + Advanced proficiency in Microsoft (MS) Suite, Microsoft Teams, SharePoint, and other online administrative, scheduling, and collaboration tools. + Experience with system software, networks and computer equipment (including but not limited to current Database Management Systems, System Analysis Design
Tools, Operating Systems and Network Protocols/integration). + Clearance: Must possess and maintain a Secret clearance. Preferred: Bonus Points For... + 5+ years of experience at the HAF, MAJCOM, or NAF level with staff operations and Air Force management. + Firm understanding of USAF MAJCOM-level staff functions, organizational structures, and operational dynamics to ensure developed processes are relevant and effective. + Experience with USAF unit program management and coordination. + MS Power BI/Power Apps experience. + Experience with Microsoft Copilot and AI-enabled productivity tools. + Experience with MAVEN platform. + Process improvement methodology experience (Lean, Six Sigma). + Knowledge Management or Records Management certification. + Experience evaluating vendor products and coordinating installation of knowledge management solutions. + Experience with backup recovery procedures for knowledge management systems. Physical Requirements Adequate
visual acuity and manual dexterity for meeting the requirements of the Systems Analyst discipline. The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to

## Description

Grow Your People - Commit to learning and supporting team success. + Build Relationships - Communicate openly, collaborate well, and build trust. + Take Ownership - Deliver on commitments and take pride in your work. + Customer First - Focus on the mission and those we serve. + Shape the Future - Bring ideas, curiosity, and continuous improvement. + Act with Urgency - Take initiative and follow through with purpose. These capabilities guide how all employees contribute to our shared success across Mission Technologies. Summary HII-Mission Technologies is seeking a dynamic and experienced Knowledge Manager (KM) to support USAFE A5/8. In this high impact role, the KM will advise leadership, modernize workflows, and strengthen how knowledge is captured, shared, and used across the directorate. The KM will design, implement, and maintain knowledge management tools and processes, including SharePoint, MAVEN, file systems, and other web-based platforms. This role will also help
develop KM policies, guidance, and standards while coaching team members and stakeholders to build a strong, sustainable knowledge-sharing culture. The ideal candidate will create and maintain training materials, support organizational learning, and develop a centralized knowledge repository using AI tools and Microsoft technologies to drive collaboration and mission success. Come join us and be part of a high-performing team transforming collaboration, innovation, and mission success! What You Will Do + Create a sustainable knowledge management framework for the USAFE A5/8 team. + Support KM and Business Process initiatives, to include but not limited to administrative support, program planning, execution, task and knowledge management, strategic planning, and process improvement. + Collaborate with SharePoint and MAVEN knowledge managers and leverage Microsoft Teams file systems, Copilot, and other AI tools to create or improve a centralized, user-friendly repository for all
process guides, ensuring easy access and socialization for over 200 personnel. + Elicit, analyze, and document existing workflows from Subject Matter Experts (SMEs) across the directorate. Develop and formalize simplified Standard Operating Procedures (SOPs), process flowcharts, and business rule guides. + Apply records management principles to structure and organize information logically within the new process framework, addressing the current challenges of a disorganized file system. + Maintain smooth operation of multi-user computer systems, including coordination with network administrators for knowledge management platforms. + Set up and maintain user accounts, system documentation, and tune system performance for knowledge management systems such as SharePoint, MAVEN, and Microsoft Teams environments. + Assist the government customer with data input and reconciliation in enterprise-level data systems enabling mission support. + Provide the government customer with
the operation and upkeep of knowledge management systems such as Microsoft SharePoint, MAVEN, organizational websites, or similar systems and capabilities. + Deliver recommendation reports and operating procedures to enable application and adoption of approved knowledge management plans. + Evaluate vendor products and make recommendations to purchase hardware and software related to knowledge management systems and capabilities. + Develop and monitor policies and standards for allocation related to the use of computing resources within the knowledge management framework. + Strengthen connections to aid information exchange within IT systems; support establishment of unity in the organization; execute info technology within the company. + Maintain and update KM artifacts (e.g., SOPs, Knowledge Based Articles (KBAs), problem resolution/self-help documentation), archives and remove outdated artifacts, and ensure authoritative artifacts are prominently displayed and


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