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# 1st Level Supporter

- **Company:** Franklinfitch
- **Location:** Dortmund, Germany (Remote available)
- **Salary:** €38,000.0 - €40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office
- **Published:** August 6, 2026
- **Apply:** https://www.careerjet.de/jobad/deb6361b93136cc1871ddfe0e1fcfed422

## About the Role

Sie verfügen über eine IT-Ausbildung und/oder erste praktische Erfahrung im IT-Support/Service Desk

 - Sie kennen sich sehr gut mit Windows-Betriebssystemen aus und gut mit Netzwerken, Active Directory oder Microsoft 365 aus
 - Sie bringen ein hohes Dienstleistungsverständnis mit
 - Sie sprechen Deutsch auf mindestens C1 Niveau

## Description

Benefits

 - Großzügige Home-Office Regelung (Früh- und Spätschicht 100% HO möglich)
 - Weiterentwicklung- und -bildungsmöglichkeiten
 - Möglichkeit für Zertifizierungen
 - Berufsunfähigkeitsversicherung
 - Zuschuss zur betrieblichen Altersvorsorge
 - Ergonomische Arbeitsplätze
 - Unterstützung Ihrer Familie bei Kita- und Kindergartenplätze
 - u.v.m.


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