> Markdown version of [/jobs/ext/194862-cloud-support-administrator-odoo](https://www.wearedevelopers.com/jobs/ext/194862-cloud-support-administrator-odoo). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cloud Support Administrator (Odoo) - **Company:** Rumble Inc. - **Location:** New York, NY, United States - **Salary:** $65,000.0 - $95,000.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Microsoft Azure, Command-Line Interface, Cloud Computing, Cloud Engineering, Cluster Analysis, Issue Tracking Systems, Python (Programming Language), Linux System Administration, Networking Basics, Payment Gateway, Cloud Services, User Provisioning Software, Virtual Machines, Virtualization Technology, Extensible Markup Language (XML), Google Cloud, Odoo, Kubernetes, Bug Reporting, Performance Monitor, Webhooks, Api Management - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=194ad5657002967d ## About the Role Do you have experience in Virtualization?, * Experience administering Odoo ERP, including billing, subscriptions, CRM, and customer portal modules. * Ability to configure workflows, customize views, and manage user access within Odoo. * Strong understanding of cloud computing concepts, including virtual machines, storage, and clustering, across platforms such as AWS, GCP, Azure, or similar. * Strong troubleshooting skills with the ability to resolve technical issues independently. * Excellent communication and customer support skills. * Experience documenting technical issues and creating knowledge base content. * Familiarity with ticketing systems and CRM tools for issue tracking and escalation management. * Ability to collaborate effectively with cross-functional technical teams. * Willingness to stay current with Odoo updates and cloud technologies., * Odoo certification or equivalent hands-on expertise in customization and administration. * Experience provisioning and managing cloud infrastructure, including virtual machines, storage, or Kubernetes clusters. * Experience writing customer-facing technical documentation. * Familiarity with Linux administration, networking fundamentals, and command-line troubleshooting. * Experience with Python or XML customization within the Odoo framework. * Background in cloud hosting or managed services environments. * Understanding of API integrations, webhooks, or payment gateway configurations within Odoo or similar platforms. ## Description The Cloud Support Administrator (Odoo) serves as the primary administrator of our Odoo-based self-service portal and billing system while providing hands-on cloud support to customers. This role combines Odoo platform administration, direct customer engagement, and cloud resource troubleshooting to ensure customer satisfaction and minimize escalations to the backend engineering team. The ideal candidate has experience administering Odoo systems and a strong understanding of cloud environments to serve as the first point of resolution for incoming customer tickets., * Administer and maintain the Odoo-based self-service portal and billing system, including account configuration, subscription management, billing adjustments, and system performance monitoring. * Manage Odoo workflows such as invoicing, subscription lifecycle, customer onboarding, and access provisioning; identify opportunities to automate repetitive tasks. * Perform system updates and coordinate with development teams on module enhancements and customizations. * Respond to and resolve customer support tickets related to cloud resources, billing, and portal access, minimizing escalations. * Provision and troubleshoot cloud resources, including virtual machines, storage, and clusters; assist customers with configuration, connectivity, and performance issues. * Document recurring issues and create structured support content for knowledge base publication. * Gather customer feedback and usage trends to identify improvements in portal functionality, billing workflows, and cloud services. * Collaborate with backend engineering on escalations, providing detailed diagnostics and reproduction steps. ## Related Videos - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [The Cloud is Calling: Answer with In-Demand Skills](https://www.wearedevelopers.com/videos/945-the-cloud-is-calling-answer-with-in-demand-skills) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Beyond Webhooks: The Future of Scalable API Event Delivery](https://www.wearedevelopers.com/videos/100312-beyond-webhooks-the-future-of-scalable-api-event-delivery) - [Instant KAI Sandboxes with vCluster: Multi-Tenant, Multi-Scheduler GPU Sharing](https://www.wearedevelopers.com/videos/100333-instant-kai-sandboxes-with-vcluster-multi-tenant-multi-scheduler-gpu-sharing) - [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/761-the-vonage-trivia-voyage-quiz-your-way-to-the-top) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [20 Essential Tools For Backend Development](https://www.wearedevelopers.com/magazine/218-20-essential-tools-for-backend-development) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)