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# Desktop Support Tech

- **Company:** Stellar Professionals
- **Location:** Richmond, VA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, BIOS, Microsoft Outlook, Microsoft Office, System Center Configuration Manager, Remote Desktop Services, Remote Infrastructure Management, Software Engineering, Office365, Peripherals, DameWare
- **Published:** August 6, 2026
- **Apply:** https://www.dice.com/job-detail/56e668d5-9e09-4dfd-b26c-65223be61e15

## About the Role

* Operating Systems & Office: Windows 11+ & MS365 / Outlook
 * Hardware & Systems: PC/laptop refreshes, peripherals, drivers, and BIOS configurations
 * Remote Management Tools: Hands-on experience with SCCM/SMS, Remote Desktop, or Dameware
 * Troubleshooting & Analysis: Tracking issue trends, running reports, and resolving complex hardware/software issues
 * Soft Skills: Excellent customer service, strong communication, and gathering user feedback to improve training



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