> Markdown version of [/jobs/ext/194913-it-user-support-technician-senior-2026-2027-school-year](https://www.wearedevelopers.com/jobs/ext/194913-it-user-support-technician-senior-2026-2027-school-year). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT User Support Technician Senior 2026-2027 School Year - **Company:** Queen Creek Unified School District - **Location:** Queen Creek, AZ, United States - **Experience:** Expert - **Contract:** Temporary contract - **Skills:** VoIP, Command-Line Interface, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Office, Print Servers, Server Administration, Software Engineering, Malware, Information Technology, Network Support, Wsus - **Published:** May 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b882f41466aa4a48 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Stakeholder relationship building?, Do you have a Associate's degree?, + Ensure all district technology devices are up to date and protected using WSUS, Sophos Central AV and other applications. + Ability to troubleshoot network and computer problems using command line tools, DHCP and DNS. + Maintain computer carts to information technology standards and ensure all devices are ready for use. + Experience imaging machines and moving and managing user profiles and files. + Working knowledge of remote server administration tools (RSAT) + Installation and troubleshooting experience with network printers and print servers. + Manage inventory and keep IDFs and MDFs organized. + Troubleshooting experience with VOIP phones, fax machines and other devices. + Basic knowledge of Microsoft Office and Google Suites. + Be able to diagnose slowness or other computer issues related to PUAs, malware, viruses and other potential causes. + Knowledge of structured cabling systems. Ability to terminate and diagnose cabling problems. + Provide escalation support for computer technicians and other support personnel. + An associate's degree in an IT related field of study or two years of IT field experience is required. CompTIA certifications such as A+ or Network + is a plus. + Ability to maintain effective working relationships with coworkers, administrators and stakeholders. + Experience with sensitive and confidential documents and information. + Must pass a background clearance + Must obtain an Arizona IVP Level One Fingerprint Clearance Card + A valid Arizona state driver's license is required. ## Description To assist in the support and resolution for critical district systems, while working with the Central IT Team to continually promote a safe and efficient learning environment for students and faculty., Responsibilities shall include, but not be limited to, the following: + Work a flexible schedule to accomplish the duties of the position. + Work throughout all district sites efficiently with minimal disruption to learning. + Prioritize network support needs and accomplish the work in a timely manner. + Inform staff and technicians about hardware/software issues in non-technical terms as needed. + Maintain a high degree of confidentiality with school district records and technology data. + Ability to lift, push, pull, and move 25 lbs. + Perform other job-related duties as assigned to advance district priorities. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Enhancing Workload Security in Kubernetes](https://www.wearedevelopers.com/videos/356-enhancing-workload-security-in-kubernetes) - [UX is a fullstack job!](https://www.wearedevelopers.com/videos/1020-ux-is-a-fullstack-job) - [Full Spectrum File Uploads](https://www.wearedevelopers.com/videos/870-full-spectrum-file-uploads) - [WeAreDevelopers LIVE - Yes, CSS Can Do That!](https://www.wearedevelopers.com/videos/1819-wearedevelopers-live-yes-css-can-do-that) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [5 Reasons Why Attending Conferences in 2026 Matters More Than You Think](https://www.wearedevelopers.com/magazine/692-5-reasons-why-attending-conferences-in-2026-matters-more-than-you-think)