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# IT Support Specialist (On-Site)

- **Company:** OB HOSPITALIST GROUP
- **Location:** Greenville, SC, United States
- **Salary:** $54,392.0 - $68,806.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, Software as a Service, Desktop Computing, Issue Tracking Systems, Microsoft Office, Software Deployment, Software Systems, Cloud Platform System, Peripherals, Usage Tracking, Computer Equipment, Information Technology
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4706001784d1bf5b

## About the Role

Do you have experience in macOS?, Do you have a Associate's degree?, * Excellent customer service and technical troubleshooting skills

 * Strong written, verbal, and organizational communication abilities
 * Experience supporting Windows operating systems and applications
 * Experience supporting cloud-based platforms such as Office 365
 * Experience with hardware upgrades and software installations
 * Familiarity with desktop support and ticketing tools
 * Familiarity with Mac operating systems and applications
 * Ability to manage multiple priorities in a fast-paced environment
 * Strong analytical thinking and problem-solving capabilities
 * Positive, proactive, and team-oriented attitude
 * Strong relationship-building and collaboration skills across all organizational levels, * Associate degree or technical certification from an accredited institution, or equivalent work experience
 * 1+ year of experience in a technical support or IT help desk environment

## Description

Are you passionate about technology, customer support, and creating exceptional user experiences? We are seeking a proactive and service-oriented IT Support Specialist to join our growing IT Service Delivery team in Greenville, SC. This role is ideal for a hands-on technical professional who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering outstanding desktop and end-user support.

As an IT Support Specialist, you will play a key role in supporting the daily technology needs of both onsite and remote employees by maintaining desktop systems, supporting hardware and software deployments, managing IT assets, and ensuring a seamless onboarding and offboarding experience.

If you are ready to bring your technical expertise and customer-first mindset to a dynamic IT environment, apply today to join our team as an IT Support Specialist.

What You'll Do

 * Manage deployment and recovery of hardware for employee onboarding and offboarding
 * Administer and maintain PC/laptop imaging and setup processes
 * Maintain accurate IT inventory and asset tracking records
 * Provide onsite and remote support for desktop hardware, peripherals, and software applications
 * Troubleshoot Windows and Mac operating systems and related applications
 * Support cloud-based applications including Microsoft Office 365
 * Respond to technical support requests through phone, email, and ticketing systems
 * Perform hardware upgrades and software installations on desktops and laptops
 * Provide guidance and training to end users on hardware and software usage
 * Collaborate with Level 1 support teams to manage and resolve escalated tickets
 * Research emerging technologies and provide recommendations on hardware/software solutions
 * Contribute to the smooth operation of IT infrastructure and user experience initiatives
 * Provide occasional off-hours support as needed


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