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# IT Support Engineer (Contract-to-Hire)

- **Company:** TEKSYSTEMS INC.
- **Location:** Kinston, NC, United States
- **Salary:** $72,800.0 - $93,600.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, IBM System I, Server Administration, Os Ticket, Information Technology, User Administration
- **Published:** August 6, 2026
- **Apply:** https://www.dice.com/job-detail/5ed22c54-7cd3-44ac-ab73-d1749b79e925

## About the Role

* Experience in IT support, systems administration, or infrastructure support
 * Strong knowledge of:
 + Active Directory
 + Windows 11
 + Server management and administration
 + Hardware troubleshooting and end-user support
 + Device imaging and ticket management
 * Excellent communication and customer service skills
 * Ability to work independently and manage a wide range of technical issues
 * Experience supporting manufacturing environments is highly preferred
 * Exposure to AS400 systems or coding/programming concepts is a plus
 * Degree in Computer Science, Information Technology, Business, or related field preferred, but equivalent experience will be considered

## Description

Are you an experienced IT professional who enjoys being the go-to technical resource and making a direct impact on business operations? We're partnering with a growing manufacturing organization seeking an IT Support Engineer to provide hands-on support for key facilities in North Carolina while helping drive IT initiatives across the Southeast region.
This is a unique opportunity for someone who thrives in a highly visible role, enjoys solving a wide variety of technical challenges, and wants the chance to grow into broader regional support responsibilities over time.

What You'll Do

As the primary on-site IT support resource, you'll be responsible for supporting end users, infrastructure, and technology initiatives in a manufacturing and corporate environment. You'll work closely with business stakeholders and project teams to ensure technology solutions meet operational needs.
Responsibilities include:

 * Providing hands-on support for desktop, hardware, software, and network-related issues
 * Managing and supporting Windows environments, Active Directory, and server infrastructure
 * Troubleshooting everything from printer and workstation issues to more complex infrastructure challenges
 * Assisting with device imaging, user account management, and ticket resolution within defined SLAs
 * Partnering with site leadership to understand business needs and communicate requirements to project and technical teams
 * Supporting IT projects, upgrades, and technology rollouts
 * Serving as a trusted IT resource for multiple facilities across the region


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