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# Solutions Engineer

- **Company:** Lever, Inc.
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $160,000.0 - $173,000.0
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Software Engineering
- **Published:** May 27, 2026
- **Apply:** https://jobs.lever.co/asapp-2/1aa6f590-f8b8-4563-8c39-a3eed742dd0d

## About the Role

* 2-5+ years of Pre-sales and/or Business Value experience at the Enterprise level in the software industry
 * Possess excellent communication skills - adept at speaking with C-level executives (Chief Digital Officer and Head of CX) and technical business owners within the IT organization
 * Natural curiosity, scrappiness, and determination to figure out how things work, fix and improve them
 * Ability to travel to customers (national territory)
 * A deep understanding of enterprise technical environments, ideally with experience in the Customer Experience or Contact Center space, * Early-stage software, preferably SaaS, technical pre-sales (SE) experience
 * Experience working in a fast-paced, high-growth software company where change is a constant
 * Consultative approach - can create a long-term, compelling vision and join the customer in partnership on their journey to solve their most significant challenges
 * Worked on complex, 7 figure transformational deals, not transactional, out-of-the-box deals
 * Experience working with Fortune 50/Fortune 100 customers

## Description

* Partner with Account Directors to evangelize, position, and sell the technical and business value of the ASAPP platform
 * Lead interactive, collaborative discovery sessions and workshops to understand current technologies, customer's overall business pain, strategic opportunities, and decision criteria with the C- level sponsor, IT, and the primary decision-maker (CX Leaders, Chief Digital Officer)
 * Partner with Account Directors in navigating large enterprise accounts by providing distinct perspectives based on technical experience and domain expertise
 * Deliver rich and compelling product demonstrations to educate stakeholder audiences on how ASAPP will solve their specific needs
 * Work with customer Product and IT departments to understand and address technical, security, networking, and integration requirements
 * Scope, analyze and summarize customer objectives and recommend a comprehensive technical solution that meets business needs
 * Act as a bridge between prospects and the ASAPP Product and CX organizations, providing critical market feedback in a quickly evolving space


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