> Markdown version of [/jobs/ext/1950335-it-support-technician](https://www.wearedevelopers.com/jobs/ext/1950335-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** Robert Half - **Location:** Minneapolis, MN, United States - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Application Configuration Access Protocols, Software Applications, Business Software, Software Engineering, Computer Equipment - **Published:** August 6, 2026 - **Apply:** https://dejobs.org/x/x/37817754A30A44BFB99E8F9801609ECA/job/ ## About the Role * Provide deskside and remote support with a strong service mindset, maintaining positive communication and a high level of customer care. Requirements * At least 1 year of experience in technical support, PC support, or a similar end-user technology role. * Working knowledge of Microsoft 365, Windows operating systems, and common business software applications. * Demonstrated ability to troubleshoot hardware, software, access, and peripheral issues in a detail-focused environment. * Strong customer service and communication skills, with the ability to explain technical information clearly to non-technical users. * Experience creating or updating support documentation, procedures, or end-user training materials. * Familiarity with tools and environments such as Active Directory, deskside support, device management, and vendor coordination. * Highly organized and self-directed, with strong attention to detail and the ability to manage multiple priorities effectively. Technology Doesn't Change the World, People Do.® ## Description Description We are looking for an IT Support Technician to provide reliable technical assistance for employees across office and operational environments in Denver, Colorado. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, supporting end users with professionalism, and helping maintain a stable, efficient technology experience. The role works closely with internal teams and external partners to address support needs, contribute to device management efforts, and assist with technology rollouts in a hybrid work setting., * Deliver front-line support for computer hardware, software applications, and end-user access issues across business locations and office teams. * Diagnose technical problems, resolve incidents efficiently, and coordinate with internal specialists or third-party vendors when advanced assistance is needed. * Assist with the setup, deployment, replacement, and maintenance of laptops, desktops, peripherals, and related IT equipment throughout the asset lifecycle. * Support implementation activities for software updates, hardware refreshes, new technology rollouts, and audio/visual event needs. * Participate in an after-hours support schedule to help ensure timely assistance outside standard business hours. * Prepare and maintain clear support documentation, including procedures, knowledge articles, user guides, and frequently asked questions. * Work with senior team members to complete minor system or application configuration updates requested by the business. ## Related Videos - [Psychological Safety in Software Engineering - Jenny-Margrethe Vej & Alexandra Hou Aldershaab](https://www.wearedevelopers.com/videos/2142-psychological-safety-in-software-engineering-jenny-margrethe-vej-alexandra-hou-aldershaab) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)