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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tech Support, End-Point Device Support, & Management - **Company:** PROPERTY VALUE, INC. - **Location:** Harrisburg, PA, United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Vbscript, Microsoft Windows, Active Directory, Android Software Development, Apple IOS, System Configuration, Microsoft Office, System Center Configuration Manager, Windows PowerShell, Scripting, Tablet Computers, Microsoft InTune, Computer Equipment, Laptops - **Published:** August 6, 2026 - **Apply:** https://www.dice.com/job-detail/8342c6c2-5e5a-4372-b517-d32c11227e9b ## About the Role · Expert Level - composing clear well formatted technical documentation for end-users and technical support teams. · Expert Level - providing Microsoft Windows OS support in an enterprise environment. · Expert Level - SCCM and MDM to manage Windows, iOS, and Android end user devices. · Highly Proficient - Active Directory, Groups/Users/Group Policy Management. · Highly Proficient - installing, configuring, supporting apps on mobile phones in an enterprise environment. · Highly Proficient - supporting Microsoft Teams issues, conference room setup and support. · Highly Proficient - supporting mobile users, laptops/tablets/smart phones. · Highly Proficient - troubleshooting web browser application issues. · Proficient - scripting skills (VB Script, PowerShell). Desired Characteristics · Change oriented - actively generates process improvements; supports and drives change and confronts difficult circumstances in creative ways. · Demonstrated customer focus, building strong customer relationships, and providing timely and courteous technical support. · Strong analytical skills - strong problem-solving skills, can communicate in a clear manner and effectively evaluates information to make decisions; anticipates obstacles and develop plans to resolve them. · Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources. · Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities., 1-2 years'' experience troubleshooting and maintenance of Technical Support, End-Point Device Support, & Management Required 1 Years Client endpoint support for laptops, tablets, and mobile phones, (1 of 2) Strong analytical skills - strong problem-solving skills, can communicate in a clear manner & effectively evaluates info to make decisions Desired 1 Years (2 of 2) anticipates obstacles and develop plans to resolve them. Desired Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources Desired 1 Years Strong track record of understanding & interest in current & emerging technologies demonstrated through training, job exp. &/or industry activities ## Description This Tech Support, End-Point Device Support, & Management position will work closely with Security Team, Network Team, Application Teams/Developers, Business Areas and End-Users. PSERS seeks someone with 1-2 years of relevant work experience., · You will be a team member of the Technical Services Support Team. · This position will be primarily responsible for client endpoint support for laptops, tablets, mobile phones to include troubleshooting and maintenance of the following: Ø Create PowerShell scripts for reporting and automation. Ø Microsoft Teams - video, meetings, collaboration support. Ø Office 365 productivity application support. Ø Troubleshoot desktop/laptop/mobile device issues - hardware and software. Ø Utilize SCCM, Intune, and AD Group Policies to keep devices updated, distribute software, and apply controls to maintain security of end-point devices., Utilize SCCM, Intune, & AD Group Policies to keep devices updated, distribute software, & apply controls to maintain security of end-point devices Required 1 Years Composing clear well formatted technical documentation for end-users and technical support teams Required 1 Years Providing Microsoft Windows OS support in an enterprise environment Required 1 Years SCCM and MDM to manage Windows, iOS, and Android end user devices Required 1 Years Active Directory, Groups/Users/Group Policy Management Highly desired 1 Years Installing, configuring, supporting apps on mobile phones in an enterprise environment Highly desired 1 Years Supporting Microsoft Teams issues, conference room setup and support Highly desired 1 Years Supporting mobile users, laptops/tablets/smart phones Highly desired 1 Years Troubleshooting web browser application issues Highly desired 1 Years Scripting skills (VB Script, PowerShell) Nice to have 1 Years Change oriented - actively generates process improvements; supports and drives change and confronts difficult circumstances in creative ways Desired 1 Years Demonstrated customer focus, building strong customer relationships, and providing timely and courteous technical support ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)