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# eCommerce Product Content Specialist - Hybrid

- **Company:** The Smart
- **Location:** Framingham, MA, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $52,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Excel, Microsoft Office, Web Content
- **Published:** August 6, 2026
- **Apply:** https://www.careerjet.com/jobad/us4b5aa22bbdfa626101003ab1c2d026fd

## About the Role

* High School Diploma/GED or equivalent work experience; bachelor's degree preferred
 * Solid working knowledge of Microsoft Office, especially Excel
 * Outstanding written and verbal communication, and interpersonal skills
 * Experience with eCommerce Product Web Content and Content Management Systems
 * Strong analytical skills and problem-solving abilities, creative thinker, detail oriented and intrinsically motivated
 * Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time.
 * Merchandising, marketing, or business management background preferred

## Description

As an eCommerce Product Content Specialist, a member of the Product Content team, you will be part of the Merchandising organization and will contribute directly to driving profitable sales. As a Product Content Specialist, you will ensure our customers have a positive online experience by working to continually add to and improve our online product content on any of our websites. To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories., * Support product content for all SKUs - this includes daily population of product and continual improvement of existing products within your assigned category

 * Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers, and online product promotions
 * Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more
 * Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
 * Work with Marketing, Merchandising, and Vendors to support online programs
 * Become a Subject Matter Expert in your category for content
 * Deliver periodic and ad hoc reports for your category
 * Identify opportunities to improve processes
 * Act as a point person for other teams regarding content issues


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