> Markdown version of [/jobs/ext/1954032-itsm-transformation-leader-automate-modernize-scale](https://www.wearedevelopers.com/jobs/ext/1954032-itsm-transformation-leader-automate-modernize-scale). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Itsm Transformation Leader: Automate, Modernize & Scale - **Company:** Mutua Madrileña - **Location:** Madrid, Spain - **Contract:** Permanent contract - **Skills:** JIRA, Servicenow - **Published:** August 6, 2026 - **Apply:** https://www.buscojobs.com.es/itsm-transformation-leader-automate-modernize-scale-en-madrid-ID-365310271 ## About the Role Se requiere visión estratégica y experiencia sólida en automatización. El candidato ideal debe tener conocimientos profundos en ITIL y herramientas como ServiceNow y Jira para modernizar la gestión de servicios. Se valora la capacidad de trabajar en entornos complejos y un enfoque en resultados estratégicos. ## Description Una aseguradora líder en Madrid busca a un profesional que liderará la transformación de sus servicios IT.Se requiere visión estratégica y experiencia sólida en automatización.El candidato ideal debe tener conocimientos profundos en ITIL y herramientas como ServiceNow y Jira para modernizar la gestión de servicios.Se valora la capacidad de trabajar en entornos complejos y un enfoque en resultados estratégicos.Ofrecemos un entorno de trabajo dinámico y oportunidades de desarrollo.#J-*****-Ljbffr ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [A Developer's Framework for Any Tool Migration](https://www.wearedevelopers.com/videos/2035-a-developer-s-framework-for-any-tool-migration) - [How Visionary Leaders Drive Transformation](https://www.wearedevelopers.com/videos/1701-how-visionary-leaders-drive-transformation) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)