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# Training Specialist & Technical Writer - (Data Center Cooling Solutions)

- **Company:** nVent
- **Location:** St. Louis Park, MN, United States (Remote available)
- **Salary:** $76,000.0 - $141,100.0
- **Contract:** Permanent contract
- **Skills:** Learning Management Systems, Data Centers
- **Published:** August 6, 2026
- **Apply:** https://www.careerjet.com/job/usac221523bfc05637a6f42a6261acb023/eaa

## About the Role

* Bachelor's degree in a related field or equivalent work experience.
 * Validated experience providing technical product training and technical writing, preferably in a customer-facing role in the data center space.
 * The ability to digest complex technical concepts from manuals or other materials and translate them into learner-friendly materials.
 * Excellent communication, presentation, and problem-solving skills.
 * Experience working with an LMS or remote training platforms.
 * Ability to work independently and balance multiple training sessions simultaneously.
 * Willingness to travel 25-50% of the time to customer locations as needed. A valid driver's license is required.
 * Ability to work 100% remotely from a home office anywhere in the US, ideally in CT or ET time zones.

## Description

* Conduct onsite and virtual training sessions for key customers on the installation, operation, and maintenance of our data center cooling products.
 * Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations.
 * Facilitate engaging sessions using demonstrations, scenarios, and guided practice rather than lecture-only delivery, travelling to customer or training locations as needed
 * Use the LMS to manage virtual course setup, enrollment, attendance tracking, completions, and surveys
 * Provide (or connect) customers with technical support and mentorship during installation and maintenance processes, alongside other members of the Services team.
 * Collaborate with the sales and customer service teams to identify customer training needs and develop customized training programs.
 * Ensure customers are fully trained and confident in using our products to enhance their efficiency and happiness.
 * Maintain up-to-date knowledge of our products and services to provide accurate and relevant training.
 * Adapt and maintain existing training materials as necessary for clarity, accuracy, and learner effectiveness
 * Collect and analyze customer feedback to continuously improve training programs and materials.
 * Travel to customer locations as the need arises to deliver onsite training.
 * While we have this role posted in multiple locations, we will only be making 1 hire*


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