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# Network Watch Officer

- **Company:** Zachary Piper
- **Location:** Quantico, VA, United States
- **Salary:** $60,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Monitoring of Systems, Network Architecture, Network Routers, ServiceNow IT Service Management, SC Clearance, Network Support
- **Published:** August 6, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9076403/network-watch-officer

## About the Role

* 3+ years of customer service experience in an IT environment.
 * Experience with IT ticketing systems and enterprise network monitoring tools.
 * 1+ year of experience with router and switch configuration and troubleshooting.
 * Strong technical troubleshooting, incident management, and customer support skills.
 * High School Diploma or equivalent.
 * Security+ Certification required.
 * Active Secret Clearance required

## Description

Zachary Piper Solutions is seeking a Network Watch Officer to support a company focused on enterprise IT operations and network support for a large-scale Department of Defense environment. This position is on-site in Quantico, VA. The Network Watch Officer will provide Tier 1 operational monitoring, incident response, and technical support for mission-critical network infrastructure. This position would be an October 1, 2026 start date., * Monitor unclassified and classified enterprise networks, including email, voice, and official message traffic.

 * Provide Tier 1 First Contact Resolution and after-hours Service Desk support, including routine operational checks and maintenance monitoring.
 * Troubleshoot technical issues and resolve or escalate incidents as appropriate.
 * Open, manage, update, and close service tickets within established processes.
 * Correlate network events and incidents to support effective IT service management and operational awareness.


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