> Markdown version of [/jobs/ext/1956555-network-operations-center-noc-technician-ii](https://www.wearedevelopers.com/jobs/ext/1956555-network-operations-center-noc-technician-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Center (NOC) Technician II - **Company:** Leidos, Inc. - **Location:** Shiloh, IL, United States - **Experience:** Starter - **Salary:** $40,300.0 - $72,850.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, JIRA, Microsoft Outlook, CompTIA Security+, Cyber Security, Information Systems, Computer Networks, Databases, Wavelength-Division Multiplexing, Network Topologies, Internet Protocol, Internetworking, Junos, Local Area Networks, Microsoft Office, Network Monitoring, Network Administration, Microsoft PowerPoint, Network Switches, Network Routers, Computer Network Operations, Juniper, SolarWinds (Software), Cisco, Servicenow - **Published:** August 6, 2026 - **Apply:** https://www.careerbuilder.com/job-details/network-operations-center-noc-technician-ii-shiloh-il--b7550104-798c-45cc-ad51-54cf4f32ea77 ## About the Role * Certification: Required DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date. * Availability: Ability to work in a 24/7 operational environment. * Experience: Demonstrated experience in alarm surveillance, fault management, LAN maintenance, or performance management. * Expertise: Proficiency in at least two of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching. * Network Knowledge: General understanding of network topologies, including both transport and IP. * Must have an active DoD Top Secret security clearance with Sensitive Compartmented Information (SCI) eligibility. Preferred Qualifications * Experience in a tech control facility or cyber transport operations. * Familiarity with circuit actions and vendor management. * IP/Transport architecture experience * Solarwinds and JIRA experience * Experience in a Telco NOC or with inside or outside plant operations. * Proficiency with MS Office Suite, including Outlook, Excel, Word, Access, PowerPoint, and Teams. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, performance management, change management. * Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional are desirable. Required Education and Experience * High school and 1-3 years of experience. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting:July 30, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $40,300.00 - $72,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Skills: Analysis Skills, Atlassian JIRA, CCIE - Cisco Certified Internetwork Expert, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Change Management, Cisco Network Systems, Communication Skills, CompTIA Security+, Computer Security, Cryptography, Customer Support/Service, DWDM (Dense Wavelength Division Multiplexing), Defense Information Systems Agency (DISA), DoD Directive 8140, DoD Directive 8570, DoD Top Secret Clearance, Event Management, F5 Network Software, Fault Management, IAT - Information Assurance Technical, IP (Internet Protocol), IT Service Management (ITSM), International Operations, JNCIA - Juniper Networks Certified Internet Associate, JNCIE - Juniper Networks Certified Internet Expert, Juniper Networks Product Family, Leadership, Legal, Local Area Network (LAN), Maintain Compliance, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Service Provisioning Platform (MSPP), Network Administration/Management, Network Monitoring, Network Operations Center, Network Routers, Network Switching, Network Topology, Performance Management, Secondary School, Security Clearance, Sensitive Compartmented Information (SCI), Service Level Agreement (SLA), ServiceNow, Standard Operating Procedures (SOP), Surveillance, Testing, Time Management, Top Secret Clearance, United States Department of Defense (DoD), Vendor/Supplier Management ## Description Responsible for performing with the following duties: * Create, update, and monitor incident tickets using ServiceNow ITSM+S / JIRA. Provide timely situational awareness to leadership and affected communities, and communicate effectively with the O&M team and customers. * Monitor network events and element management failures 24/7/365. Proactively analyze alarms, correlate fault information, identify impacts, isolate root causes, and coordinate fault corrections. Support fault isolation and diagnose network issues, including testing and troubleshooting. * Notify relevant contacts based on network incidents and coordinate with other service providers to track and restore service. Provide global situational awareness support and updates on outages. * Restore networks and services to full operation, ensuring compliance with SLAs. Verify service restoration for customer-initiated tickets and provide 24/7/365 sustainment support for outages and service degradation. * Demonstrate proficiency in DISN functions (routers, switches, crypto devices, etc.), record and track escalated incident tickets, and work directly with Shift Leads and O&M leadership for guidance. Maintain general knowledge of training, SOPs, and tools within O&M. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing)