> Markdown version of [/jobs/ext/1957209-network-operations-specialist-mitchell-sd](https://www.wearedevelopers.com/jobs/ext/1957209-network-operations-specialist-mitchell-sd). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Specialist - Mitchell, SD - **Company:** Vantage Point - **Location:** Mitchell, SD, United States - **Salary:** $60,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Border Gateway Protocol, CompTIA Network+, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Ethernet, Network Topologies, Issue Tracking Systems, IPv6, IP Routing, Internet Service Provider, Python (Programming Language), Network Security, Network Control, Networking Basics, Network Monitoring, Routing, Network Service, Network Administration, Open Shortest Path First (OSPF), Ansible, SAP Sales and Distribution, TCP/IP, Virtual Local Area Networks, Virtual Router Redundancy Protocols, Data Logging, Network Routers, Scripting, Computer Network Operations, Software Troubleshooting, Ribbon (Software), Reliability of Systems, Juniper, Information Technology, Cisco - **Published:** August 6, 2026 - **Apply:** https://www.wayup.com/i-j-Network-Operations-Specialist-Mitchell-SD-Vantage-Point-Solutions-25491205211789/ ## About the Role + Strong troubleshooting and analytical skills with the ability to resolve technical issues efficiently in a production environment. + Working knowledge of network fundamentals including TCP/IP, Ethernet, VLANs, DNS, DHCP, routing, switching, and network monitoring concepts. + Ability to prioritize tasks, manage multiple tickets and projects concurrently, and adapt to changing operational demands. + Strong written and verbal communication skills, including the ability to explain technical information to non-technical audiences. + Experience working within ticketing, incident management, and change management processes. + Commitment to documentation quality, attention to detail, and following established procedures. + Willingness to work occasional after-hours maintenance windows and respond to urgent issues when needed. + Ability to work effectively both independently and collaboratively in a team-oriented environment. + Strong time management skills and the ability to work efficiently while taking ownership of their time. + Ability to travel occasionally as needed, with no limitations on driving or flying. + Employment is contingent upon successful completion of a background check. + Must be authorized to work in the United States., + Bachelor's degree in computer information systems, computer science, information technology, or a related field; equivalent professional experience may also be considered. + 1+ years of experience in NOC, network administration, network engineering, or telecommunications support role. + Industry certifications such as CCNA, JNCIS, CompTIA Network+, or similar are preferred. + Hands-on experience with IP routing and Ethernet switching platforms from vendors such as Cisco, Arista, or Juniper. + Understanding of routing protocols and technologies such as BGP, OSPF, IS-IS, VRRP, and ACLs. + Experience with broadband and service provider technologies, including OLT platforms, GPON/Active Ethernet, and subscriber service delivery, is preferred. + Optical transport experience with platforms such as Ribbon, Ciena, or Fujitsu is a plus. + Familiarity with IPv6, dual-stack environments, and network security best practices is preferred. + Experience using monitoring, logging, and ticketing tools to support incident response and operational reporting. + Basic scripting or automation experience with tools such as Python or Ansible is a plus. ## Description Network Operations Specialist, As a Network Operations Specialist, you will monitor, maintain, troubleshoot, and improve internet service provider network environments across a diverse range of platforms and architectures. You will work closely with network engineering, managed services, cybersecurity, and NOC teams to support daily operations, respond to incidents, execute maintenance activities, and help ensure high network availability and performance for our clients. This is an entry-level technical role requiring hands-on experience with IP routing, Ethernet switching, broadband access technologies, and operational support processes. The successful candidate will be expected to manage multiple tickets and projects at once, communicate effectively with both technical and non-technical stakeholders, and participate in scheduled maintenance windows and escalations as needed., + Monitor, maintain, troubleshoot, and support Internet Service Provider (ISP) network topologies and equipment, including routers, switches, optical transport systems, and FTTx broadband access platforms across multiple vendors. + Respond to network alerts, incidents, and service disruptions using monitoring and ticketing systems, ensuring timely triage, documentation, escalation, and resolution. + Provide advanced support and escalation assistance for the Network Operations Center (NOC) on incident, problem, and change-related activities. + Diagnose and remediate network performance issues, outages, routing anomalies, and service-affecting conditions in ISP and enterprise environments. + Escalate technical issues to vendor Technical Assistance Centers (TAC) and coordinate troubleshooting efforts through resolution. + Perform scheduled maintenance activities including software upgrades, cutovers, intrusive changes, patching, backups, and post-change validation. + Develop and follow Method of Procedure (MOP) documents, configuration templates, scripts, and implementation plans for network changes. + Collaborate with network engineering, NOC, managed services, cybersecurity, and client teams to support project delivery, operational readiness, and service continuity. + Analyze alarms, logs, and performance data to identify recurring issues, recommend corrective actions, and support root cause analysis. + Maintain accurate documentation of network topologies, configurations, inventory, standards, and change history. + Support provisioning, turn-up, testing, and validation of network services and infrastructure deployments as needed. + Assist with capacity planning, lifecycle management, and continuous improvement initiatives to enhance network reliability and operational efficiency. + Communicate technical issues, risks, updates, and resolutions clearly to clients, vendors, and internal stakeholders. + Deliver responsive, professional customer support and maintain a high standard of service during both routine operations and critical incidents. + Participate in the weekly after-hours on-call rotation and support NOC escalation. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [IoT: The road to sustainability](https://www.wearedevelopers.com/videos/557-iot-the-road-to-sustainability) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)