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# Service Technician & IT Support Specialist in East Greenwich

- **Company:** Energy Jobline
- **Location:** East Greenwich, RI, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Remote Backup Services, Hard Disk Drives, Local Area Networks, Networking Basics, Cloud Services, Google Drive, Office365, Information Technology, Laptops
- **Published:** August 6, 2026
- **Apply:** https://www.energyjobline.com/job/service-technician-it-support-specialist-east-greenwich-31373803

## About the Role

We are seeking a handy, detail-oriented, and tech-savvy Service Technician & IT Support Specialist to join our growing team!, * Mechanical Aptitude: Strong hands-on ability (comfortable using hand tools, working with small electro-mechanical components, and learning machine assembly).

 * Core IT Knowledge: Solid understanding of basic networking (IP setup, local networks), Windows OS troubleshooting, Microsoft 365, and driver/software installation.
 * Exceptional Organization: High attention to detail required to manage service tickets, document fixes, and maintain inventory.
 * Customer Service Mindset: Clear, friendly communication skills and a professional demeanor when assisting clients on-site or over the phone.
 * Education & Certifications: High School Diploma or GED required; technical school training, hands-on computer building experience, or certifications (e.g., CompTIA A+ or Network+) are a strong plus.

Physical & Work Requirements

 * Lifting Ability: Must be able to safely lift, move, and maneuver office equipment weighing up to 66 lbs regularly.
 * Physical Agility: Comfortable bending, kneeling, and working in tight office or rack spaces to service equipment and cabling.
 * Driver's License: Valid driver's license and a clean driving record for local client site visits.

## Description

Printer & Equipment Hardware (Paid Training Provided)

 * Equipment Repair & Maintenance: Disassemble, diagnose, repair, and service a variety of printers, copiers, and multi-function devices (both in-shop and at customer locations).
 * Delivery & Setup: Unbox, assemble, stage, and deliver office equipment, loaner units, and supplies.
 * Inventory & Records: Maintain clear, organized service logs, track replacement parts inventory, and manage work orders accurately.

FlatRateIT & Technical Support

 * Helpdesk & Desktop Support: Provide responsive support for client PCs, laptops, and Office 365 applications, helping resolve common software and hardware issues.
 * PC/Laptop Optimization: Perform software cleanups, address performance slowdowns, and manage weekly OS, software, and security updates.
 * Network & Connectivity: Troubleshoot basic local network issues, install printer drivers, and configure network IP settings for client workstations and equipment.
 * Hardware & Cloud Services: Assist with basic hardware upgrades (RAM, SSDs), hard drive cloning, and cloud backup configurations (Google Drive / OneDrive).


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