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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager Senior Associate - **Company:** JPMorgan Chase & Co. - **Location:** Chicago, IL, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Collaborative Software, Microsoft Office, Cisco WebEx - **Published:** August 6, 2026 - **Apply:** https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions/preview/210777372 ## About the Role * 3+ years of experience in managing and executing strategic initiatives in a professional field. * Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms. * Technical project management experience in a dynamic client-facing environment. * Strong communication skills with the ability to partner and influence others towards a common goal. * Proficiency in data and tech literacy, with a willingness to understand and implement innovation and design thinking techniques. * Experience in managing client and internal partner expectations, establishing timelines, and managing dependencies. * Comfort in using technology such as Microsoft Office tools, WebEx, and other collaboration tools for enhanced client discussions. * Demonstrated ability to build and maintain strong relationships with key partners. * Experience in coaching or mentoring team members and managing conflict effectively. * Strategic thinking with the ability to adapt to change. * Adherence to policy and procedures, meeting or exceeding established Service Level Agreements (SLA). Preferred qualifications, capabilities, and skills: * Bachelor of Science or Bachelor of Arts Degree. * Passion for learning new operating models, technologies, and industry trends. * Technical client consulting experience to support technical roles. * Ability to clearly communicate, partner, and influence, leading others to a common goal. * Due recognition for professional qualifications attained from reputable training institutes or professional bodies. ## Description * Lead the execution of strategic initiatives to ensure a smooth transition for new and existing clients to the Chase banking platform. * Own the product implementation process and training experience for your assigned clients. * Meet and connect with clients and internal stakeholders through Zoom, Email, and other collaborative technologies. * Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations, and Product Management. * Drive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience. * Implement mixed payable solutions and support clients with technical specifications for treasury services. * Manage client and partner expectations by establishing timelines and dependencies. * Demonstrate creative problem-solving skills and take ownership of issues when they arise. * Ensure adherence to policy and procedures, maintaining high standards of anti-fraud awareness. * Collaborate with a diverse and innovative global team, contributing to a culture of inclusion and growth. * Participate in Business Resource Groups to engage with colleagues on topics such as ethnicity, gender, and more. ## Related Videos - [Agentic DevOps: How AI-Powered Automation Transforms Software Delivery on GitHub and Azure](https://www.wearedevelopers.com/videos/1539-agentic-devops-how-ai-powered-automation-transforms-software-delivery-on-github-and-azure) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Community Interview: angular.love](https://www.wearedevelopers.com/videos/686-community-interview-angular-love) - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Coffee with Developers - Shritesh Jamulkar](https://www.wearedevelopers.com/videos/895-coffee-with-developers-shritesh-jamulkar) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Should Tech Managers Be Developers First? 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