> Markdown version of [/jobs/ext/1959176-systems-administrator-helpdesk-support](https://www.wearedevelopers.com/jobs/ext/1959176-systems-administrator-helpdesk-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator / Helpdesk Support - **Company:** Peraton Inc - **Location:** Chantilly, VA, United States - **Salary:** $112,000.0 - $179,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Backup Devices, Linux, Monitoring of Systems, Identity and Access Management, Issue Tracking Systems, Cloud Platform System, Network Server, User Administration - **Published:** August 6, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17836974?backUrl=%2Fcareer%2F17836974%2FSystems-Administrator-Helpdesk-Support-Virginia-Chantilly ## About the Role * 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD * Additional 4 years experience may be considered in lieu of degree * Active TS/SCI clearance required with the ability to obtain a polygraph * DoD 8570/8140-compliant certification (e.g., Security+) or ability to obtain within [X] days of hire * Working knowledge of Windows/Linux operating systems and Active Directory * Familiarity with ticketing systems and IT service management processes * Strong customer service, communication, and problem-solving skills, * Experience supporting classified or restricted-access systems * Familiarity with cloud environments (AWS GovCloud, Azure Government, etc.) * Exposure to AI/ML-enabled or data-intensive program environments * ITIL Foundation certification ## Description Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users. What You'll Do: Provide Tier 1/Tier 2 help desk support, responding to and resolving user-submitted tickets in a timely manner * Install, configure, and maintain workstations, servers, and peripheral equipment * Troubleshoot hardware, software, network, and connectivity issues for end users * Perform routine system administration tasks, including account provisioning, access management, and patching * Support compliance with security policies and accreditation requirements (e.g., RMF, NIST 800-53) * Document incidents, resolutions, and standard operating procedures in the ticketing system * Escalate complex technical issues to senior administrators or engineering teams as needed * Assist with system monitoring, backups, and routine maintenance activities * Support onboarding/offboarding of users, including equipment setup and account deactivation ## Related Videos - [Hacking MSSQL on Cloud. All of them. How I became sysadmin on Azure, AWS, GCP and Alibaba.](https://www.wearedevelopers.com/videos/100339-hacking-mssql-on-cloud-all-of-them-how-i-became-sysadmin-on-azure-aws-gcp-and-alibaba) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)