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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # release manager - **Company:** CareerCircle - **Location:** Washington, DC, United States - **Experience:** Experienced - **Salary:** $131,300.0 - $237,350.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Amazon Web Services, Systems Engineering, Confluence, JIRA, Big Data, Cloud Computing, Configuration Management, Static Program Analysis, CompTIA Security+, Information Systems, Computer Networks, Computer Literacy, Continuous Availability, Custom Software, Scientific Data Archiving, DevOps, Networking Hardware, Network Architecture, Scrum Methodology, Release Management, ServiceNow Application Engine, Software Requirements Analysis, Network Routing, Scripting, ServiceNow IT Service Management, Technical Debt, Infrastructure as Code (IaC), Git, Microsoft InTune, SC Clearance, Data Management, Kibana, Software Version Control, Devsecops, Servicenow, Mobile Data - **Published:** August 6, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/md/odenton/9a36776a-d5a9-4a07-bb7e-2a300216d716 ## About the Role DevOps Planning Coaching Big Data Equities Scripting DevSecOps Pipelines Operations Leadership Management Automation Innovation ServiceNow User Story Market Data Communication Team Building Code Analysis Technical Debt Detail Oriented Problem Solving Network Routing Ancient History Product Roadmaps Event Management Order Management Secret Clearance Technical Issues Agile Methodology CompTIA Security+ Computer Networks Project Management Strategic Planning Release Management Telecommunications Workflow Management Development Testing Systems Engineering Amazon Web Services Information Systems Networking Hardware Architectural Design Atlassian Confluence Stakeholder Management Network Infrastructure Configuration Management Order Management Systems Business Process Mapping IAT Level II Certification Verbal Communication Skills Telecommunications Networks Git (Version Control System) Scrum (Software Development) Infrastructure as Code (IaC) ITIL Foundation Certification Troubleshooting (Problem Solving) Telecommunications Management Networks Information Technology Infrastructure Library, * Requires a US Citizenship. * Must hold an active DoD Secret clearance. * Must be able to commute to Ft. Meade, MD for full time on-site support * Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ upon start. * Bachelor's Degree with 8 - 12 years of relevant experience or master's with 6-10 years of prior relevant experience. Additional years of work experience in lieu of degree is acceptable. * Experience in Process Mapping * Experience in architecture, design, develop, and delivery of data driven operations capabilities, within a DoD environment. * Experience identifying and tracking related project task dependencies, risks & possible mitigations. * Experience estimating level of effort (hrs./days/resources) to feed a projected project schedule. * Experience working with a highly technical team and in a dynamic, fast-paced environment. * Experience with JIRA, Xray, Confluence and Git repo * Strong written and verbal communication skills are required to collaborate with customer representatives, domain experts, systems engineers, and architects. * Candidate to be able to work with strict deadlines. * Ability to work well/collaborate with people from many different disciplines with varying degrees of technical experience. * Knowledge of CI/CD pipelines and practices to assist in automating releases. * High attention to detail and accuracy. * Ability to manage multiple releases simultaneously. * Excellent organizational and project management skills. * Strong written and verbal communication skills. Preferred Qualifications * ServiceNow Certified Application Developer * Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. * Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. * Experience with JIRA, Git and Confluence. * Understanding of ITIL foundation or ITIL certified. * AWS cloud and ServiceNow certifications. * ServiceNow Platforms modules: Discovery, Event Management, Scripting, Service Mapping, Business Rules, Script Includes, Custom applications, Orchestration, Workflows, Service Catalog. * Demonstrated ability to perform code analysis and troubleshoot difficult technical issues, ability to identify system deficiencies and recommend solutions. * Strong knowledge of server & network infrastructure and the related configuration items used by ServiceNow platform. * Experience or familiarity with Agile development and testing methodology * Experience with DISA and DoD Networks. * Experience with cloud-based AWS services * Experience with cloud-based - specifically AWS - enterprise implementations * Experience with big data applications * Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation * Experience with Elastic / Kibana * Understanding of network routing devices and network device configurations If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares., Apple IPad Mobile Data Coordinating Communication Team Oriented Data Archives Prioritization Detail Oriented Self-Motivation Problem Solving Data Management Customer Service Asset Management Secret Clearance Command Controls CompTIA Security+ Business Valuation Incident Management Service Fulfillment Lifecycle Management Smartphone Operation Full Stack Development Master Data Management Artificial Intelligence Wireless Communications Business Transformation Scientific Data Archiving Laurentz Contact Resonance Interpersonal Communications Troubleshooting (Problem Solving) Apple Certified Support Professional, Soldering Leadership Innovation Hand Tools Blueprinting Communication Team Oriented Wiring Diagram Diesel Engines Detail Oriented Problem Solving Health Advocacy Electrical Wiring Technical Drawing Mechanical Systems System Requirements Mechanical Drawings Mechanical Assembly Power Tool Operation Printed Circuit Board Operational Efficiency Artificial Intelligence Technical Documentation Discounts And Allowances Balancing (Ledger/Billing) Interpersonal Communications Employee Assistance Programs Continuous Improvement Process Troubleshooting (Problem Solving) ## Description The Digital Modernization Sector has a career opportunity for a ServiceNow Release Manager supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners. Candidate must be able to be on site at Fort Meade, MD. At a minimum, a Secret clearance is required upon the start of employment and within 14 days following the start date the employee must obtain their Security + certification. The Release Manager is responsible for working within a fast paced, Agile team to support the management of requirements, promotion of update sets from one environment to the next, design, integration, and delivery of new functionality in support existing frameworks in the AWS Cloud. This position would support requirements, design, integration, and deployment of new automated capabilities for end users. The Release Manager will oversee the development, testing, deployment, and support involved in the design and releases of the Joint Management Tool and Teleport efforts. The release manager will incorporate goals and long-term strategic planning, as well as the individual tactical steps employed to help reach those goals. Primary Responsibilities The successful candidate primary responsibility will: * Plan and guide cross functional teams in executing project tasks using the principles of Lean Agile development. Additionally, this position will play a pivotal role in collaborating with Product Owners, requirements team, development teams, and other stakeholders to mitigate dependencies, incorporate strategies to address technical debt, and implement configuration and code. * Collaborate with process owner(s), technical leads, and a variety of process stakeholders. * Release manager is responsible for all minor and significant releases. * Have excellent analysis, communication and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer. * Lead and own the established release management process, including the assessment, analysis, planning and design of release packages, update sets and assessment of risk. * Drive cross-team, functional impediments, planning, collaboration, and coordination. * Help the release team escalate and remove impediments. * Lead teams: provide coaching on the release process to help resolve process issues. * Ability to build product roadmap in Jira. * Experience developing metrics and reports for tracking sprint, project, and overall program execution. * Proven track record in implementing Agile methodologies to improve software delivery. * Excellent stakeholder management and ability to manage their demands. * Working closely with End Users, Software, Data, and DevOps Engineers, and Data Scientists. * Assisting in defining processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility. * Identifying the 'As-Is' process and working with the Product Owner, SMEs, and developers to create the 'To-Be' process. * Tracking, monitoring and making updates to user stories directly in the Atlassian Jira tool. * Develop business process maps using a standard methodology and toolset. * Collaborating with colleagues to monitor and report technical variances; facilitating resolution of technical issues that adversely impact successful product delivery. * Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas. * Asking questions & raising concerns as soon as possible without being prompted * Employing exceptional problem-solving skills, Microsoft Intune (Mobile Device Management Software) +0 Research Technician Actalent Rockville, MD*On-Site Biology Research Visionary Innovation Sanitation Autoclaves Animal Care Coordinating Laminar Flow Animal Health Record Keeping Animal Science Detail Oriented Data Collection Animal Husbandry Computer Literacy Agile Methodology Fine Motor Skills Biopharmaceuticals Facility Operations Veterinary Medicine Biological Engineering Artificial Intelligence Continuous Availability Engineering Design Process Standard Operating Procedure Ethical Standards And Conduct Ability To Distinguish Colors Technical Procedure Compliance ## Related Videos - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Plan CI/CD on the Enterprise level!](https://www.wearedevelopers.com/videos/544-plan-ci-cd-on-the-enterprise-level) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Events like RSAC Get You CISOs. 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