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# Ict servicedeskmedewerker regio rotterdam

- **Company:** jobfinityobfinity
- **Location:** Rotterdam, Netherlands
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://nl.talent.com/redirect?id=534435189253212134&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-08&puid=edabadddddacaddcbddd9ddbeddfadd8ada7bdde9ddb9dddbddeaddfbdaeaddfcddd9ddcbea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de83deagddggdddfddf3ded3de9gddg3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=0&xml_batch_generation_id=288a8fd5-737a-45ae-9442-fd9815bb18d1&falcon=1&pid=6c5b894f196c&bpid=79f0af18c3c01c42bb448c4a30d6f0fb

## About the Role

Kennis & vaardigheden ICT servicedeskmedewerker Rotterdam

 * Afgeronde IT-opleiding op MBO niveau;
 * Minimaal één jaar ervaring op een servicedesk;
 * Beschikt over goede kennis van MS Windows en Office pakketten;
 * Pre: Kennis van ITIL processen;
 * Ervaring met een of meer call registratiesystemen;
 * Goede beheersing van de Nederlandse taal.

## Description

* Bieden van telefonische support aan meerdere vestigingen binnen Nederland, met als doel om de binnengekomen calls, zoveel mogelijk zelf op te lossen;
 * Verantwoordelijk voor het registreren, oplossen of doorzetten van incidenten. Je bewaakt de voortgang van de incidenten, en waar nodig meld jij ze af;
 * Je levert ondersteuning aan een groot aantal (maatwerk) applicaties, devices en systemen;
 * Eventueel werk je mee in de verschillende diensten, de desk is geopend van 07:30 - 22:00.


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