> Markdown version of [/jobs/ext/1961245-applications-analyst](https://www.wearedevelopers.com/jobs/ext/1961245-applications-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Applications Analyst - **Company:** End. - **Location:** Washington, UK (Remote available) - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Component-Based Software Engineering, Continuous Integration, Data Synchronization, DevOps, Disaster Recovery, Middleware, Shopify, Systems Integration, Enterprise Software Applications, Power Platform Integration, Test Scripts, Microsoft Dynamics 365 Finance & Operations, Integration Frameworks, Data Management - **Published:** August 7, 2026 - **Apply:** https://www.careerjet.co.uk/job/gbde385b6da040e302e8f6353cd7917482/eaa ## About the Role * Resourcefulness and flexibility to work outside of core business hours when required * Experience supporting day-to-day operations, configurations, and business process alignment. * Strong functional knowledge in one or more areas such as Finance, Supply Chain, Retail, or Operations. * Understanding of security roles, workflows, master data, and reporting * Ability to troubleshoot storefront, order flow, and data synchronization/integration issues. * Understanding of data sources, security, and governance within the Power Platform ecosystem. * Experience supporting integrations using APIs, middleware, or integration platforms. * Ability to analyse end-to-end business processes across multiple systems * Strong troubleshooting skills for data, interface, and timing-related integration issues. * Comfortable managing multiple priorities across support and project-related activities. ## Description To support END.'s business objectives through the design, delivery, and ongoing support of enterprise application solutions across END.'s application landscape, including Dynamics 365 Finance & Operations, Advanced Warehousing, Retail (POS), Shopify, and the Power Platform. The role ensures the stable and effective operation of these platforms by combining functional analysis with application support, covering incident and request management, functional design and configuration, project and change support, testing, and end-user training, to deliver solutions aligned to business needs and drive operational value. Here's a breakdown of what you'll be doing: * Create and maintain application-related operational reports * Complete all work in line with ITIL processes, in particular, Change, Incident, Service Request and Problem Management processes, as defined by IT Service & Operations. * Work with business functions and the DevOps Team to ensure appropriate levels of automation, capacity, availability, security and continuity are in place for all application components. * Execute disaster recovery actions as outlined in DR Plan. * Act as the primary point of contact for application-related incidents, service requests, and user inquiries. * Provide L2/L3 functional support for D365 F&O, Shopify, Power Platform solutions, and integrated systems. * Analyse, troubleshoot, and resolve system issues, including data, configuration, and process-related problems. * Coordinate with internal IT teams, vendors, and system integrators to resolve complex issues within agreed SLAs. * Monitor application health, interfaces, and integrations to ensure ongoing stability and performance. * Maintain application documentation, including support procedures, configurations, and known issues. * Engage with business stakeholders to understand requirements, pain points, and process improvement opportunities. * Translate business needs into functional specifications, user stories, test cases, UAT plans and solution designs. * Configure and optimize application functionality in line with best practices and business objectives. * Support system enhancements, upgrades, patches, and releases, including testing (UAT) and deployment readiness. * Provide functional guidance and training to end users to improve adoption and effective system usage. * Act as a trusted advisor, recommending solutions that balance usability, scalability, and supportability. * Work with project team to define development agenda * Lead workshops with stakeholders across the business * Work with external consultants in building a coherent solution * Assist in test script definition and support the testing process. * Oversee and support system integrations between D365 F&O, Shopify, Power Platform, and third-party systems. * Ensure training plans and training materials support the new platform. * Ensure data accuracy, consistency, and process continuity across integrated platforms. * Participate in integration troubleshooting, root cause analysis, and continuous improvement initiatives. * Deploy changes using automated CICD process. ## Related Videos - [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem) - [WeAreDevelopers LIVE - Markdown, Liquid and Checkouts](https://www.wearedevelopers.com/videos/1814-wearedevelopers-live-markdown-liquid-and-checkouts) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Exploring BOS: The Blockchain Operating System by NEAR Protocol](https://www.wearedevelopers.com/videos/781-exploring-bos-the-blockchain-operating-system-by-near-protocol) - [Teini - an extremely small webshop leveraging awesome and free tech](https://www.wearedevelopers.com/videos/286-teini-an-extremely-small-webshop-leveraging-awesome-and-free-tech) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)