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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems and AI Enablement Manager - **Company:** EiB Group Limited - **Location:** Birmingham, UK - **Experience:** Expert - **Salary:** £65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Software Documentation, Cyber Security, System Configuration, Data Integrity, Data Structures, Document Management Systems, Document-Oriented Databases, Information Management, Microsoft Office, Microsoft SharePoint, Software Deployment, Systems Architecture, Systems Integration, Data Logging, Enterprise Software Applications, Office365, Reliability of Systems, EIB, Hubspot, Software Version Control - **Published:** August 7, 2026 - **Apply:** https://www.totaljobs.com/job/senior-ai-manager/eib-group-limited-job107810866 ## About the Role *Strong understanding of information management principles *Demonstrable experience administering and structuring Office 365 environments *Experience configuring and managing CRM or enterprise systems *Ability to assess technical risk and system dependencies *Clear, structured approach to documentation and decision logging *Confidence operating as a technical authority within a multi-disciplinary team *Extensive knowledge of AI and automation processes. Success measures *System changes are controlled, documented, and low-risk *Data integrity and system reliability improve over time *Reduced reliance on informal system fixes or workarounds *Clear separation between technical ownership and QA/compliance enforcement. ## Description The role is responsible for the design, integrity, and technical operation of EiB's core information and systems environment. This includes ownership of system architecture, data structures, integrations, and change control across Office 365 and HubSpot, alongside the continued responsibility for information coordination, documentation standards, and information governance. The postholder ensures that EiB's systems are technically coherent, sustainable, and fit for purpose, and that information is structured and accessible to support governance, delivery, and decision-making. Role outcomes *EiB has a stable, controlled and scalable systems environment across Microsoft 365, SharePoint, Teams, OneDrive and HubSpot. *EiB's information architecture is AI-ready, with trusted, well-structured and appropriately permissioned information. *AI use cases are prioritised, governed and deployed safely, based on business value, feasibility, data readiness and risk. *HubSpot becomes a reliable operational and reporting tool, with consistent data, clear ownership and trusted reporting. *There is clear separation between system ownership, QA/compliance, training delivery and AI governance. *System changes are documented, tested, communicated and controlled before implementation. *Staff can use EiB Edge and approved AI tools confidently and safely, with clear guidance, *Optional salary sacrifice scheme for lease cars; purchasing additional annual leave; bike purchases etc., *Wide range of training and continuous personal development opportunities. Relationship to QA and compliance This role operates in partnership with the QA and Compliance role. This role owns system configuration, architecture, integrations, and admin-level decisions, while the QA and Compliance role owns standards for correct use, compliance checks, and assurance. Where quality or compliance issues are identified that stem from system design or configuration, they are escalated to this role for technical resolution. Reporting line Reports to CEO. Key responsibilities 1. System architecture and technical ownership *Own the technical architecture and interface of EiB's core systems, including: * Office 365 (tenant configuration and administration) * HubSpot (CRM and operational pipelines) *Maintain a clear understanding of system boundaries, dependencies, and integrations *Design, maintain, and document data models, properties, and structural conventions *Act as the technical authority on what can and cannot be changed within each system *Ensure system configuration supports agreed governance and operating models *Identify opportunities to automate processes. 2. Office 365 administration *Act as the primary technical owner for the Office 365 Admin Centre. *Manage: * User, group, and licence configuration * Permissions and access control * Core services including SharePoint, Teams, Exchange, and OneDrive * Monitor audit logs, usage reports, and system health * Assess technical risk associated with configuration or access changes * Escalate security or compliance risks appropriately. *Stay abreast of Microsoft and Office 365 updates and offer recommendations to the ELT. 3. Information management and coordination *Maintain standards for information structure, naming, and version control *Support consistent document management across SharePoint and Teams *Coordinate information flows between systems to avoid duplication or loss of integrity *Act as a point of reference for information-related queries and improvements. 4. Change control and risk management *Lead technical assessment of proposed system changes *Document architectural decisions, risks, and mitigations *Ensure changes are tested, documented, and communicated before release *Protect system stability by preventing unapproved or high-risk changes *Liaise with our IT support to review data compliance and information security. 5. Collaboration and support Work closely with: * QA and compliance owner on governance alignment * Operations, finance, and delivery teams to support system-enabled processes * AI Manager as a technical function to support implementation * Marketing Manager and BD *Provide clear technical input into governance, audit, and operational discussions *Support system user understanding through clear documentation and guidance, without owning training delivery *Support development and maintenance of dashboards, reports, and structured outputs from across our suite of systems *Support adoption and usage of client systems when required. 6. AI development and deployment *Support the development, deployment, and controlled use of AI tools across EiB, ensuring they are aligned to business objectives, governance requirements, and operating models. *Work with AI Manager to define appropriate AI use cases, prioritise opportunities, and assess potential risks before deployment. *Ensure EiB's information architecture, permissions, data structures, and document management practices are sufficiently robust to support safe and effective AI adoption. *Maintain clear controls around AI-enabled workflows, including access, configuration, data exposure, auditability, and change control. *Support the implementation and refinement of Microsoft 365 Copilot, Copilot Studio, agents, or other approved AI tools where they depend on EiB's systems, data, or information environment. *Document AI-related system decisions, dependencies, risks, mitigations, and configuration changes to maintain transparency and accountability. *Provide technical input into AI guidance, user adoption materials, and governance processes. *Monitor AI deployment impacts, user feedback, system performance, and data integrity issues, escalating risks and recommending improvements where required. *Line management of selected AI Engine (currently CoPilot) Manager *Support the delivery of training for all staff on the effective deployment and use of EiB Edge. ## Related Videos - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Agentic AI - From Theory to Practice: Developing Multi-Agent AI Systems on Azure](https://www.wearedevelopers.com/videos/1532-agentic-ai-from-theory-to-practice-developing-multi-agent-ai-systems-on-azure) - [AI for Enterprise Developers - Dr. Damir Dobric](https://www.wearedevelopers.com/videos/1831-ai-for-enterprise-developers-dr-damir-dobric) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [13 AI Tools You Have to Try](https://www.wearedevelopers.com/magazine/219-13-ai-tools-you-have-to-try)