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# Specialist IT Services and Support II

- **Company:** Hollister Incorporated
- **Location:** Winnersh, UK
- **Experience:** Experienced
- **Salary:** £40,000.0 - £50,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Software, Information Technology, Cisco
- **Published:** August 7, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb803d3353891a78e2596f70050aecaeb3/eaa

## About the Role

* 2 - 5 years IT experience with IT-related degree.
 * 5+ years IT experience in similar role without IT related degree.
 * Strong technical troubleshooting and customer service skills.
 * Excellent communication and collaboration skills.
 * Microsoft, CompTIA, ITIL, Cisco or similar certifications are advantageous but not essential.

## Description

Are you passionate about technology, customer service, and solving problems? Join a dynamic and collaborative Global IT Team supporting Associates across Hollister and Fittleworth Medical. Reporting to an onsite IT Supervisor, you'll work alongside experienced IT professionals worldwide, delivering high-quality support while gaining exposure to diverse technologies, global projects, and continuous learning opportunities.
This is more than a traditional IT Support role. You'll combine hands-on technical support, business engagement, project participation, and service improvement initiatives while building strong relationships across the organisation.
What You'll Do

 * Provide technical support for hardware, software, mobile devices, and end-user technologies.
 * Troubleshoot and resolve incidents and service requests.
 * Deploy, configure, and maintain IT equipment and services.
 * Collaborate with local and global IT teams on projects and operational improvements.
 * Maintain IT asset and service management records.
 * Drive service improvements that enhance the associate experience.
 * Participate in an on-call support rota and occasional out-of-hours project work.


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