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# Field IT Engineer

- **Company:** Connect Group PLC
- **Location:** Reading, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Computer Networks, Desktop Computing, Local Security Policy, Network Architecture, Cloud Platform System, Hardware Testing, Computer Equipment, Information Technology, Laptops, Gsuite, Interactive Whiteboards, Cisco, User Accounts
- **Published:** August 7, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/42941731/

## About the Role

* Previous working experience within an IT helpdesk or IT support environment.

 * Preferred IT sector qualifications, such as Microsoft, Cisco, Aruba, or Apple.

 * Experience managing user accounts, access permissions, and security settings within cloud environments like Microsoft 365 or Google Workspace.

 * Solid understanding of networking concepts.

 * Strong practical knowledge in diagnosing, repairing, and setting up desktops, laptops, interactive whiteboards, projectors, and printers.

If you're ready to take on this exciting challenge and lead a growing service desk team in Berkshire, we'd love to hear from you!

## Description

* Handling the physical setup, installation, relocation, or configuration of core computing hardware and software assets (including workstations, portables, output devices, accessories, and network infrastructure).

 * Providing proactive, on-location technical service directly at customer sites or designated operational areas.

 * Provide specialist technical support under the Network Manager to ensure the site maintains high-quality learning facilities, which includes setting up and testing hardware and software for normal operation.

 * Build and configure networked PCs either via standalone setup or image deployment, while performing routine maintenance tasks for user accounts.


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