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# 1st-Level Supporter für Bonn

- **Company:** shoob.de
- **Location:** Bonn, Germany
- **Salary:** €37,500.0 - €46,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office
- **Published:** August 7, 2026
- **Apply:** https://www.xing.com/jobs/bonn-1st-level-supporter-bonn-156915477

## About the Role

* gute allgemeine IT-Kenntnisse
 * gute Anwenderkenntnisse MS Office
 * ideal: Erfahrung im Support/telefonischen Betreuung von Anwendern und bei Ticketsystemen
 * Gutes Deutsch
 * Englisch Grundkenntnisse

## Description

* Hotline und Ticketbearbeitung für Windows Clients und Microsoft Office Produkte
 * Annahme von Nutzeranfragen
 * Erstanalyse 1st Level Support
 * Dokumentation in Incident Management Tool


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