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# IT-Support-Spezialist 3rd Level

- **Company:** DIS AG
- **Location:** Mannheim, Germany (Remote available)
- **Salary:** €45,000.0 - €60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5829149040

## About the Role

* Abgeschlossene IT-Ausbildung oder eine ähnliche Qualifikation

Gute Kenntnisse in Windows-Betriebssystemen und Microsoft 365
Erfahrung mit Ticketsystemen
Serviceorientierung und lösungsorientierte Arbeitsweise
Teamfähigkeit und ein freundliches Auftreten

## Description

* Sie lösen komplexe technische Probleme, die von den 1st und 2nd Level Teams nicht gelöst werden konnten

Zusammenarbeit mit den Entwicklungsteams und anderen Abteilungen, um nachhaltige technische Lösungen zu erarbeiten
Implementierung von Übergangslösungen, um den Geschäftsbetrieb sicherzustellen
Erstellung und Pflege von technischen Dokumentationen


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