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# IT-Support Experte

- **Company:** DIS AG
- **Location:** Völklingen, Germany (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Linux, Information Technology, Operational Systems
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5829148980

## About the Role

* Erfolgreich abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation

Gute Kenntnisse in der Betreuung von Betriebssystemen (Windows, Linux, macOS)
Fundierte Kenntnisse in Netzwerktechnologien und deren Verwaltung
Lösungsorientierte und selbstständige Arbeitsweise

## Description

* Zusammenarbeit mit dem 1st-Level-Support und weiteren Fachabteilungen

Dokumentation und Erstellung von Trouble-Tickets
Analyse und Lösung technischer Probleme in Netzwerken und Betriebssystemen
Beratung und Unterstützung von Anwendern bei IT-Fragen
Bearbeitung von IT-Support-Anfragen im 2nd und 3rd Level


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