> Markdown version of [/jobs/ext/1962930-it-helpdeskmedewerker](https://www.wearedevelopers.com/jobs/ext/1962930-it-helpdeskmedewerker). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# It helpdeskmedewerker

- **Company:** Jelling
- **Location:** Bergen op Zoom, Netherlands
- **Salary:** €3,300.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, VoIP, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://nl.talent.com/redirect?id=555323898812435260&source=vacant&utm_medium=xml&utm_campaign=marketing&utm_product=vacantnew_bulk&oapply=org_v2026-08&puid=edabaddbddabadddbdde9dddedd8add7ada8bdd89ddf9ddebddcadddbdabaddecdda9ddgbea3addffddgaed2dddgaddgfddgaddgaddg9ddg6ed3gc9bbb9b3bee3ee33def3de93de83debgdd7gddcfddb3deb3debgdde3ee33de93deg3ee33ee33deg3ee33ee33ee33ee33ee33ee3&pos=3&xml_batch_generation_id=6613b151-e040-4ab0-ab71-99e5d540176e&falcon=1&pid=ee7c9c7e60bd&bpid=be7567becabc627b807cfa60bd4e6320

## About the Role

* MBO ICT niveau 3 of 4 diploma;
 * Minimaal 1 jaar ervaring bij een IT-dienstverlener;
 * Rijbewijs B is vereist;
 * Klantvriendelijke instelling en oplossingsgericht;
 * Bereid tot het behalen van Microsoft-certificaten.

## Description

Als helpdeskmedewerker IT in Bergen op Zoom ben jij de redder in nood voor gebruikers met technische problemen. Je biedt directe ondersteuning bij storingen en IT-vraagstukken. Van cloud tot netwerkbeheer, jij zorgt ervoor dat alles blijft draaien. Je staat klanten vriendelijk te woord, analyseert storingen en schakelt snel waar nodig.

* Technische ondersteuning bieden aan gebruikers bij VoIP, Microsoft 365, back-ups, netwerken en beveiliging;
 * Registreren en opvolgen van tickets in het systeem;
 * Oplossen of doorzetten van storingen en incidenten;
 * Adviseren over IT-vraagstukken en verbeteren van de gebruikerservaring;
 * Actief samenwerken met collega's van de servicedesk.


## Related Videos

- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Hate organising your photos? Try it with 5 Terabytes](https://www.wearedevelopers.com/videos/79-hate-organising-your-photos-try-it-with-5-terabytes)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls)

## Related Articles

- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)