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# Information Records Management Specialist

- **Company:** Lancesoft, Inc.
- **Location:** Knoxville, TN, United States
- **Salary:** $52,000.0 - $64,480.0
- **Contract:** Temporary to permanent
- **Skills:** Software Applications, Information Systems, Document Management Systems, Document Retrieval, Information Management, System Software
- **Published:** August 7, 2026
- **Apply:** https://www.careerjet.com/job/us0a3b98aa36ee368b6c4adae7a32b1760/eaa

## About the Role

* Two-year Associate Degree in a related field or equivalent experience.

## Description

* Fully performs both standard and non-standard transactions associated with the Information Management job family. Typical duties may include selecting, applying, and explaining procedures and practices to identify and resolve discrepancies, researching information sources, and documenting and coordinating results.
 * Analyzes and performs assessments of records and documents submitted by various organizations to ensure compliance with appropriate procedural requirements. Interprets and analyzes customer requests for record and document retrieval to determine location and retrievability.
 * Identifies and reports system software and hardware problems to the appropriate technical personnel. Views and prints documents and records from various types of micrographics and reproduction equipment. Maintains centralized information centers to support daily work activities.
 * Identifies discrepancies and resolves problems for document control and records management transactions. Responsible for inputting, maintaining, and retrieving information from manual and automated systems.
 * Provides guidance and ongoing customer service to field personnel in processing and correcting transactions. Trains end users on information systems capabilities and new applications. May coordinate assigned work activities of the first two job standard levels.
 * Demonstrates competencies at the Administrative Representative level. Requires advanced knowledge of information systems and equipment for micrographics, reproduction, and computer software and hardware.


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