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# Data Engineering & Operations Manager

- **Company:** American Automobile Association, Inc.
- **Location:** Coppell, TX, United States
- **Contract:** Permanent contract
- **Skills:** Systems Engineering, Information Engineering, DevOps, Data Analytics
- **Published:** August 7, 2026
- **Apply:** https://ace.wd5.myworkdayjobs.com/careers/job/Coppell-TX/Data-Engineering---Operations-Manager_JR202638352-1

## About the Role

* Excellent communication skills.
 * To thrive in this role, you must have a thorough understanding of modern data & analytics platforms, data engineering practices, people management, project management, and quality assurance.
 * You have the tenacity to identify opportunities, root causes of problems, and devise creative solutions while convincing people that this is a change they need to make.
 * You have a drive to innovate processes and the resiliency to work through any resistance to needed change.
 * You have proven leadership skills and experience that includes guiding a team and executing a result, both on budget and on time.

## Description

This role is responsible for managing a team of systems engineers, DevOps engineers, operations analysts, systems architects, and application administrators supporting our data & analytics platforms, applications, and production pipelines within our organization.

You will manage change both internally on your own teams and externally with the business units you serve.

The successful candidate will also guide the improvement of processes and procedures on a continuous basis, and manage team and staff performance.

What You'll Do

 * Play a key role in the development and implementation of department vision and strategies regarding Process, Tools, Technologies, and Platforms.
 * Champion engagement activities.
 * Ensure all operational KPIs and metrics are being defined, measured and met.
 * Inspire and guide improvement in process, technology innovation and automation for the organization.
 * Manage staff to include to include career planning, goal development, performance management, performance evaluations, growth & development, and knowledge retention.
 * You should be prepared to present not only to your teams but also to the business unit and to upper management, ready to prove the value your team adds to the organization.


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