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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Operations Management IC4 - **Company:** Microsoft - **Location:** San Francisco, CA, United States - **Experience:** Experienced - **Salary:** $102,600.0 - $202,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Online Services, Data Centers, System Center Operations Management, Microsoft Software, Information Technology, Network Server - **Published:** August 7, 2026 - **Apply:** https://www.dice.com/job-detail/5bb9e05e-d262-4825-8ac7-9bc3c2ca0ac6 ## About the Role * High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional or preferred qualifications * Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. * Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. ## Description * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Builds and manages project plans, schedules, milestones, and dependencies across multiple parallel workstreams, proactively reviewing schedules to avoid conflicts and offering alternatives when defining customer solutions. * Executes projects inside live production datacenters in strict adherence to safety, security, and change-management standards, including MOP/SOP compliance and access controls; follows and reports any safety or security issues or concerns immediately. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business. * Acts as the single coordination point between Datacenter Operations, Engineering, Construction, IT/Network teams, vendors, integrators, and contractors, managing relationships to ensure all expectations are clarified, documented, and met. * Manages stakeholder expectations, resolves conflicts, and maintains alignment across all parties, identifying and coordinating solutions while communicating alternatives where needed. * Proactively identifies schedule, technical, safety, and operational risks, suggests ways to reduce maintenance risk, and develops mitigation and contingency plans in collaboration with relevant teams. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to clients and the business. * Demonstrates conscientiousness around cost, tracks project costs and resource utilization, and contributes to keeping work within approved budgets and timelines. * Balances speed of execution with operational stability and quality, in alignment with management priorities and company culture and values. * Embody our culture and values. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Infrastructure as Prompts: Creating Azure Infrastructure with AI Agents](https://www.wearedevelopers.com/videos/1533-infrastructure-as-prompts-creating-azure-infrastructure-with-ai-agents) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)