> Markdown version of [/jobs/ext/1964199-infrastructure-support-engineer-site-reliability-engineer-sre-cloud-operations-engineer](https://www.wearedevelopers.com/jobs/ext/1964199-infrastructure-support-engineer-site-reliability-engineer-sre-cloud-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Infrastructure Support Engineer / Site Reliability Engineer (SRE) / Cloud Operations Engineer

- **Company:** Wrymark, Inc.
- **Location:** San Jose, CA, United States
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, Domain Name System (DNS), Monitoring of Systems, Routing, Prometheus, TCP/IP, Virtual Machines, Datadog, Load Balancing, Grafana, Reliability of Systems, Firewalls (Computer Science), Splunk, New Relic (SaaS), Dynatrace
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/69504fc4-e8fc-4e01-b953-f15d59ade144

## About the Role

* Overall 8+ years of experience

 * Core platform Engineering

 * Incidents, Alerts

 * SRE Mindset

 * Customer handling skills

 * Infra/Cloud basic concepts

 * Network

 * Storage, 1. SRE Mindset
 * Understanding of reliability, availability, and performance.
 * Focus on automation and reducing manual efforts.
 * Experience with incident management and problem management.

 2. Incident & Alert Management
 * Handling Sev1, Sev2, and Sev3 incidents.
 * Experience with monitoring tools such as:

 * Datadog
 * New Relic
 * Dynatrace
 * Splunk
 * Grafana
 * Prometheus

 * Performing RCA and post-incident reviews.

 3. Infrastructure Fundamentals

Strong understanding of:

 * Compute: Virtual Machines, CPU, Memory utilization
 * Storage: SAN, NAS, Disk management, Storage troubleshooting
 * Network: TCP/IP, DNS, Load Balancers, Firewalls, Routing basics

 4. Cloud Basics

## Description

* Monitor production environments.
 * Handle incidents, alerts, and outages.
 * Perform root cause analysis (RCA).
 * Troubleshoot infrastructure issues.
 * Coordinate with customers and internal teams during critical incidents.
 * Ensure system reliability and availability.


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