> Markdown version of [/jobs/ext/1964319-network-telecom-voice-analyst](https://www.wearedevelopers.com/jobs/ext/1964319-network-telecom-voice-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Network Telecom Voice Analyst

- **Company:** PROPERTY VALUE SOLUTIONS LLC
- **Location:** St. Louis, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Multitier Architecture, Software Systems
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/252eb0a8-b4d6-47ed-a91f-510cc44cd82c

## About the Role

Skills: 3-5 years Avaya administration, implementation, and support - prefer enterprise experience
Personal Traits: Clear communicator, outgoing personality, neatness, organized, self-motivator, multi-tasker
Top 5 Must Haves: - Communication Skills - Verbal & Written - Good Appearance - Avaya Experience - Project & Customer Support oriented
These roles require hands-on and face-to-face interactions with users and their devices. Job Description Summary Interfaces with vendor support service groups to ensure proper escalation during outages or period of degraded system performance. Coordinates resources for assigned capital projects and plans for future upgrades of existing technology. Works closely with customers to understand business requirements that drive the analysis and design of quality voice solutions. Designs, codes, tests, implements, maintains and supports voice software solutions that are delivered on time

## Description

Provide Tier II support for enterprise voice, telecommunications, and collaboration environments. Serve as the primary escalation point for complex voice, network, and endpoint incident. Own incidents through resolution while collaborating with Service Desk, Network Engineering, Telecom teams, vendors, and business users.
Project background: This role has been critical to supporting the diverse and challenging needs of supporting Avaya phone provisioning and deployment across the Enterprise. Position is responsible for gathering requirements and provisioning of phones in support of various projects.
Day to day responsibilities: Interface with vendor support service groups to ensure proper escalation during outages or period of degraded system performance. Coordinate resources for assigned capital projects and plan for future upgrades of existing technology. Work closely with customers to understand business requirements that drive the analysis and design of quality voice solutions. Design, code, test, implement, maintain and support voice software solutions that are delivered on time.


## Related Videos

- [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega)
- [The Vonage Trivia Voyage: Quiz Your Way to the Top!](https://www.wearedevelopers.com/videos/1077-the-vonage-trivia-voyage-quiz-your-way-to-the-top)
- [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Hello JARVIS - Building Voice Interfaces for Your LLMS](https://www.wearedevelopers.com/videos/1641-hello-jarvis-building-voice-interfaces-for-your-llms)
- [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)
- [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)