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# Murex Technical Production Support Analyst

- **Company:** SIDZEN
- **Location:** New York, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Unix, Python (Programming Language), Unix Shell, Log Analysis, Microsoft SQL Server, Oracle (Applications), Standard Sql, Murex, Scripting, Sybase, Software Troubleshooting, Bug Reporting, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://www.dice.com/job-detail/25828802-b356-4019-a90d-81979aa87b01

## About the Role

* Strong hands-on experience supporting Murex MX.3 in a production environment
 * Knowledge of Murex modules including eTradepad, Pricing, Simulation, Livebook, and Workflow
 * Experience with market data components such as MDCS, RTBS, MDRS, and MDIT
 * Strong Murex log analysis, performance troubleshooting, and Unix/Linux-based support skills
 * Scripting experience in Python and/or Unix shell
 * Good understanding of Murex orchestration, services, process flows, and EOD job troubleshooting
 * SQL knowledge across Sybase, SQL Server, or Oracle
 * Understanding of Equity Derivatives products and Greeks
 * Strong communication, analytical, and stakeholder management skills, * Overall 10+ years of IT experience.
 * 5+ years of Front Office Trading Technology support experience
 * 3+ years of Murex MX.3 support experience preferred
 * Ability to work effectively in a high-pressure production support environment
 * Automation mindset and continuous improvement focus

## Description

* Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces
 * Own incident triage, impact assessment, root cause analysis, and follow-up remediation
 * Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively
 * Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays
 * Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes
 * Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks
 * Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents
 * Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability


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