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# IT-Support Helpdesk

- **Company:** DIS AG
- **Location:** Völklingen, Germany
- **Experience:** Experienced
- **Salary:** €40,000.0 - €55,000.0
- **Contract:** Permanent contract
- **Skills:** Network Architecture, Information Technology, Operational Systems, User Administration
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5830567741

## About the Role

* Ausbildung oder Studium im IT-Bereich oder einem verwandten Bereich

Fundierte Kenntnisse in Betriebssystemen und Netzwerken
Mindestens 2 Jahre Berufserfahrung im IT-Support
Erfahrung mit Supportsystemen und Remote-Tools
Analytische Fähigkeiten und lösungsorientiertes Denken

## Description

* Unterstützung bei IT-Fragen rund um Hardware, Software und Netzwerke

Erfassung und Bearbeitung von Anfragen über ein Ticketsystem
Analyse und Lösung komplexer IT-Probleme via Remote-Zugriff und E-Mail
Installation und Wartung von IT-Komponenten und Netzwerkinfrastruktur
Benutzerverwaltung und Zuweisung von Zugriffsrechten


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