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# IT-Supporter

- **Company:** Michael Page International (Deutschland) GmbH
- **Location:** Karlsruhe, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Microsoft Software, Software Distribution, Cisco Voip
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5830565380

## About the Role

* Abgeschlossene Ausbildung in der IT oder mehrjährige Berufserfahrung im IT Support
 * Hohe Teamorientierung und ausgeprägte Dienstleistungsmentalität und Kundenorientierung
 * Sehr sicherer Umgang mit Windows 10 und MS Office 365
 * Gute Kenntnisse bei Installation und Administration von Mobile Devices
 * Erfahrungen in der Client- / Drucker -Installation und -Konfiguration
 * Sehr gute Deutschkenntnisse sind Pflicht

## Description

* Mitarbeit im 1st & 2nd Level Support zur Unterstützung unseres IT-Support-Teams
 * OnRemote-Unterstützung der deutschlandweiten IT-User
 * Betreuung von ca.2000 Windows-Clients (Windows 10) im Team
 * Anwendungssupport für unter anderem: Microsoft, Office 365, Cisco VoIP
 * Eigenverantwortliche Bearbeitung von Störungen und Anfragen
 * Dokumentation aller Tätigkeiten im Ticketsystem
 * Administration, Installation und Unterstützung der IT-User
 * Zentrale Softwareverteilung


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