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# IT-Onsite Supporter

- **Company:** DIS AG
- **Location:** Heidelberg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, System Testing, Information Technology, Operational Systems
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5829148948

## About the Role

* Du verfügst über eine abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Berufserfahrung

Deine Kommunikationsstärke und Serviceorientierung helfen dir dabei, unsere Kunden bestmöglich zu unterstützen
Du besitzt gute Kenntnisse in den gängigen Betriebssystemen (Windows, macOS) sowie Grundlagen in Netzwerktechnologien

## Description

* Fehleranalyse und -behebung sowie die Durchführung von Systemtests gehören ebenfalls zu deinem Verantwortungsbereich

Du unterstützt die Anwender bei IT-Problemen und erklärst komplexe Sachverhalte verständlich und geduldig
Die Dokumentation der Supportvorgänge rundet deine Tätigkeiten ab, um eine lückenlose Nachvollziehbarkeit sicherzustellen
Du übernimmst die Installation, Konfiguration und Wartung von Hard- und Softwarekomponenten


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