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# IT-Support / Help Desk

- **Company:** DIS AG
- **Location:** Sankt Ingbert, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Information Technology, Operational Systems
- **Published:** August 7, 2026
- **Apply:** https://www.adzuna.de/details/5829148900

## About the Role

* Abgeschlossene IT-Ausbildung oder vergleichbare Erfahrung

Kompetenzen in der Problemanalyse und -behebung
Verständnis für IT-Infrastrukturen und Netzwerke
Kenntnisse in Betriebssystemen und Hardwaresystemen
Geduld und Freundlichkeit im Kundenkontakt

## Description

* Bearbeitung und Lösung von IT-Problemen aus der Ferne

Behebung von Fehlern in Hard- und Software
Weiterleitung von komplexen Problemen an den 2nd-Level-Support
Erfassung und Dokumentation von Supportfällen
IT-Support für Anwender


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