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# Systems Analyst - Supplier Portal

- **Company:** MillerKnoll, Inc.
- **Location:** Zeeland, MI, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Web Development, Scrum Methodology, Systems Development Life Cycle, Liferay, Information Technology
- **Published:** August 7, 2026
- **Apply:** https://www.jofdav.com/jobs/59137357-systems-analyst-supplier-portal

## About the Role

* Understanding of Liferay Portal/DXP, Enterprise CMS, and Digital Experience Platform Implementation.
 * Understanding of SDLC, Agile Scrum Methodologies, User Experience Development, Portal/Digital Technologies, and Web Application Development Tech Space.
 * Strong understanding of ERP and procure-to-pay processes within a Manufacturing industry.
 * Expert knowledge of digital integrations and ability to design effective solutions by understanding the digital landscape.

Qualification:

 * Bachelor's degree preferred; or four or more years related experience and/or training; or equivalent combination of education and experience.
 * Experience developing and delivering training curriculums.
 * Prior experience with large digital implementation or technology change management process.

## Description

The System Analyst (Supplier Portal) will be responsible for supporting the Supplier Collaboration Portal day-to-day operations and development., * Works closely with Global business stakeholders & partner teams on requests/issues that impact the Supplier Collaboration Portal and be able to manage, assign & take them to resolution

 * Troubleshoots and escalates issues reported by Suppliers and Internal users within the Supplier Collaboration platform. Consults with users to identify issues, provide guidance, and resolve problems.
 * Collaborate with internal and external stakeholders to ensure all Supplier Portal methodologies, policies, and procedures are maintained.
 * Identify application and utilization issues, and gaps in functionality or processes, and drive timely resolution with other business teams.
 * Identify opportunities for improved training and provide documentation for users (Internal and External).
 * Maintain Knowledge Base, Training Materials, and User/Configuration guides for Supplier Collaboration Portal.
 * Support future Supplier Portal feature launches by testing and ensuring quality of supplier experience.
 * Provide support for validation and coordination of Supplier Onboarding processes and new user onboarding for Suppliers.
 * Ability to effectively present information to management and other business groups.


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